The Crate & Barrel store in Paramus, NJ offers a wide range of modern home furnishings and decor, designed to help customers enjoy the moments that matter. The store features high-quality furniture, housewares, cooking utensils, unique home decor, modern lighting, contemporary rugs, and dinnerware sets. It also houses Crate & Kids, where customers can find nursery furniture and toys. Both sections provide free interior design services, as well as curbside pickup, home delivery, and in-store pickup. Customers consistently praise the store for its friendly and helpful staff. Many mention the kind and attentive service provided by employees such as Karen, Nick, Rick, Chris, Cindy, and Andi. The staff goes out of their way to ensure a positive shopping experience, with some customers describing their service as above and beyond, even earning five-star ratings. The store is well-organized and neatly displayed, making it a pleasure to browse, especially for those interested in decorating their homes. Even in challenging situations, such as damaged items from a registry, staff members like Cindy demonstrated professionalism and a strong commitment to customer care. Overall, the Paramus Crate & Barrel is known for its welcoming atmosphere, excellent customer service, and quality selection, making it a popular destination for home shopping and design assistance.
Very well organized store with everything easy to find. The customer care was outstanding staff, all the time helped me from choosing items all the way through billing. They packed my crockery carefully ,and securely to prevent any damage. Clean store and great service throughout. Highly recommend!
October 2025
The customer service here is amazing. It's always such a relaxing experience shopping here, and I always end up leaving with something. Everyone on staff is truly so kind. I especially want to thank Karen and Nick, who both went above and beyond during my last visit.
September 2025
Lovely staff - Rick went out of his way to step outside and hold the door for us to enter and Chris was extraordinary friendly checking us out at the register. Above the top 5-star customer service!
