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“Matt is an outstanding customer service technician and in my opinion a huge asset to Verizon. He sold me my newest phone and took the time to help set it up to my satisfaction and answered all my questions. Matt is always willing and able to troubleshoot any issues/questions I have had. He's a nice person too!”
“Visited the store today for a new phone after dropping mine in a lake.. Gian helped me out and made what could’ve been a painful process quick and easy. Prompt, knowledgeable and professional while juggling multiple customers at once so nobody had to wait.”
“I really stopped at this store in Sparta to get a new remote. I overheard someone ask about Optimum’s cellular service and became interested. I inquired and the woman representative explained my options very clearly. I’m saving money every month!
I found them professional, friendly and knowledgeable.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Extremely satisfied with the experience we had with Benjamin at this location! My wife and I had an appointment to get a family plan with a trade in and Benjamin helped us from start to finish. His customer service is a 10 out of 10. He is very knowledgeable and personable. Optimum was giving us a hard time and switching over to our new service with AT&T took longer than expected. To put it in perspective, the store closes at 7 and due to complications we were having with Optimum we didn’t get done till nearly 8PM! Not once did we feel rushed and Ben was even apologetic for something that was not even in his control. We actually felt bad for him staying over his time. We had a good time though. I know we were buying phones, but it felt like we were all just hanging out. That’s how personable he is! I’m sure the other guys are great, but Ben’s customer service is the best we’ve had at any mobile store. Thank you.”