This Verizon authorized retailer offers a full range of wireless devices, including phones, tablets, and accessories, with the mission to connect technology to life. The store consultants are frequently described as knowledgeable, patient, friendly, and helpful. Reviews highlight employees who are dedicated, walking customers through processes, solving problems, and working hard even when the store is very busy or understaffed. Staff are noted for being detail-oriented and professional, ensuring questions are answered. While the store can experience long waits and being understaffed, the employees strive to create a good experience, often working beyond closing to assist guests. The team provides trustworthy service, with many customers praising the amazing and pleasant support received during their visits.
Timothy is very knowledgeable, patient and friendly. While Tim was transferring data from my old to new phone, he was helping another man with a problem, which he solved.
May 2024
I’m leaving 5 stars for Corrine, her kind and friendly manner, and her help. Even though she was unable to provide a phone for a blind and disabled customer, she took the time to share what she had and then brainstormed suggestions for us to pursue. Not every employee would do that. Thanks for your advice, Corrine!
