I'd forgotten to update. Cross Country Cycle eventually contacted me & the issue was resolved.
May 2023
Great selection for motorcycles and off road toys. They even have a large bicycle selection. New or used, service, parts and accessories. Plus service is excellent. If your in the market take a trip here.
November 2022
The quote I received from Cross Country was TWICE as high as every other place that quoted me. Obviously didn't use them so I can't speak to their service.