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“Brittany was absolutely fabulous to work with from the moment I stepped in the door. She greeted me and got me ready to be helped immediately after the person there before me. I needed help setting up the replacement phone and she took charge to get that done with competence, concern for my needs and with a sense of humor. She insisted I check out the new phone while she patiently waited, an attribute not always available. If I have a need to return, I will seek her out for her client relationship skills to make me a delighted customer.”
“Ahmed was an incredible help! Sold me a new phone and was very informative and helpful. Made sure I understood everything, was patient, and overall made it an easy experience!”
“??both mangers and associates need 5 stars they helped with a issue that corporate could not come to terms with corporate gave 20 answers over there one and they fixed it over them and I thank you u both deserve 5 stars thank you”
“I cannot say enough great things about Brett at Campus Town at the TCNJ Verizon store in Ewing, NJ. I have been going to this location for several years and have been lucky enough to have Brett help me each time. He is extremely helpful, knowledgeable, patient and I highly recommend him. It is awesome to have this location near my residence. I’ve been to other Verizon stores and do not get the personal care I can get here. Brett is a great guy and this location is my go to anytime I have phone issues. Thank you Brett!!”
“Thank goodness for Pedro's knowledge and experience. He helped me with my new tablet. Gave me a personal one on one service.This was Tmobile store on Greenwood Ave , Hamilton, nj. Thanks again for all your help...”
“I wanted to express my appreciation for Emett excellent service, your knowledge, patience, and willingness to help made my experience at the store truly outstanding.”
“Courtesy is great, wait time is quick and they are very experienced at what they do. Well atleast the lady who checks people in and the 1 man who helped me the 3-4 time's I've been there. I give them a 10 out of 10 .”
“Let me just say Customer service is a lost art these days. In other words it's HORRIBLE !!!
But the experience I had at this T Mobile location was Top Notch. The rep that helped me I believe her name was Danielle. She was wonderful. Very knowledgeable, polite, and friendly. She was very good at her job. I'll definitely be handling all my phone issues at this location.”
“Entered the t mobile establishment in trenton with the intention to open up a business account. I met with Brandon originally shortly after the manager Tim, I have to say not only was I impressed with the amount of customer service dedication they displayed but their commitment to make the process effortless. Well done to these guys.”
“Customer service was excellent. I bought a new phone and they offered me and my husband an apple watch for free! We absolutely love our watches. I love my new phone! She was wonderful with setting up my new phone and watch! I highly recommend T-Mobile!”
“I was having problems with sound. I went into store they got me appointment for tech to come out. He, Jimmy, was excellent. He went above and beyond to get it all right. Thank you Jimmy for great service!! Need more employees like Jimmy!!”
“Neco helped me with my USB cable issue and was incredibly patient despite my flustered state. His professionalism and courteous demeanor left a positive impression. I'll definitely return for other services because of him. Thanks, Neco!”
“This store is one of the best. I had some issues navigating Myverizon and they helped me super quickly figure out what to do. Their manager was very helpful as well when I had some extra questions. I would always be willing to take a few extra minutes to come here instead of my closest store.”
“Was there over the weekend. The staff was very friendly especially the girl who helped me. I think she was the assistant mgr. Definitely my best experience at a tmoble .”
“The staff is really friendly. I go in there when I have questions about my phone.The staff answered my questions and showed me how to work things on my phone. Great Service. I'm glad you have this store on Rt 33 in Hamilton Square. I rate this store a 10.”
“Update: the RCN crew came today and kicked butt. There was some wear and tear issues with the node on the side of the house. The techs came in and and replaced the worn components and had us back up and running in no time.”
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“My family and I were due for phone upgrades, stopped in and was helped by Adam. He was absolutely wonderful to work with. He asked lots of questions to make sure we got phones and plans that work for us. Looked at a few options and with new phones our overall cost is comparable to where we were. The process was painless and easy and we couldn’t be happier with our phones and the overall experience! Andrew was also very helpful and knowledgeable. Would highly recommend this Verizon store! Thank you Adam and Andrew for all your help and guidance!”