Just want to point out that I had the best banking experience thanks to Omar! highly efficient, kind, patient, and knowledgeable. People like him remind you of the importance and big part that plays a good physical branch.
August 2023
ATM: It’s been several months that the door doesn’t open after hours using our chase card to use the ATM indoors. The ATM outdoors works 60% of the time only. Can’t believe these issues haven’t been fixed for so many months for such a reputable bank.
May 2023
when bank is closed cannot access the inside enclosed ATM. The outside card reader never works to unlock the door.