This CVS store offers a mix of experiences. The pharmacy team, including pharmacists and assistants like Kweku, Bella, Phan, and Paul, are highly praised for their professionalism, kindness, and excellent service. Customers appreciate their helpfulness, quick service, and caring attitude, especially during visits for flu shots and other needs. The pharmacy staff is described as fantastic and supportive, making the experience positive for families and individuals alike. However, some customers have faced issues with the store's customer service, particularly with the overnight associate, who was perceived as rude and unhelpful. Despite this, the store's staff overall is seen as kind and dedicated, with many customers recommending it over other locations in Hamilton. The store’s 24/7 availability, helpful staff, and willingness to go the extra mile, such as holding items for weeks, contribute to a generally positive reputation.
The guy that works overnight is very rude!!! I go there a few nights a week because I leave work late and I have to make a transaction with my debit card. The associate that is manning the counter gives attitude and seems like they do not care about customer service.
May 2024
This is a class act of Pharmacist and Pharmacist assistant's Kweku, Bella and Phan including Paul. Just good all around professionals. Thank you for your services. ?????
February 2024
Some times I go to buy cosmetics and I always find what I need.
