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“My experience with Mattress Firm was seamless. Anisha was an AMAZING help. Very knowledgeable and helpful. Explained every type of bedding they had in stock, went above and beyond, and made solid recommendations.
Her customer service was out of this world and she knew exactly what I was looking for once I told her my needs.
Her customer service was so great that I made sure to travel an additional 25 minutes to the location she was working to close the sale with her.
Thank you Anisha for all your help! You made this experience easy and effortless. 1000/10!”
“Kendell was exceptional! He started off by giving the comfort test, took the time to understand my sleeping and comfort preferences, was honest, friendly and extremely knowledgeable. Really top notch service at this location. Left with purchasing my new mattress which I am very excited about!”
“Diannelly is the best sales associate from the PC Richard & Son locations in New Jersey. Exceed the professional and customer satisfaction standards.
Highly recommend her.”
“I went to PC Richards today and had the greatest experience. This salesman "Gus" was excellent and answered all my questions and more. He also helped me save some money. I highly recommend them and ask for GUS”
“Very helpful sales staff and especially the store manager. Helped me put together the order for my new mattress and accessories.A pleasure to do business with this company!”
“Syed SR, my man he is so friendly and knowledgeable he guided me through all my boom box purchases in he show me the features of jbl boom box I love it highly recommended”
“I was at the Egewater Matress Fim and we were greeted by Edison. He was very professional and made the experience very enjoyable. We will definitely be going back.”
“Hi, I really appreciate your help the sellers man was very knowledgeable, friendly and have nice personality, I will refer the store to friends and for sure I will purchase more for your store, All the best, Happy Holidays.Patricia Butler”
“Excellent customer service. Bryan and the team were so accommodating and helpful (also welcomed our little dog to try our new mattress!)
Totally worth the trip into the city!”
“Spencer did a wonderful job helping us find the right pillow. Very kind and helpful. No pressure and no scams. The store is also super manageable to find what you need. Great experience with Spencer & the store!”
“Nick is the most helpful and knowledgeable sales person I have ever dealt with. He is truthful and honest about the products and makes sure I have walked out with exactly what I need every time I shop.”
“Salesperson was very helpful and answered all of our questions so that we could make an informed choice of our mattress. There was no “hard sell” or pushing us toward most expensive mattress. We were very satisfied with our experience.”
“I loved shopping at Emely furniture. Even though one of the pieces took a while to arrive. The girls always called me to keep an eye on them. I recommend it. 100%”
“Wow, Dexter's personality and services matched my vibration and frequency, and was most knowledgeable about these products I was looking at. Arnold Schwartz - I'll be back lol”
“We came to Ashley at the end of the shift to look for a couch. Keysha was so kind and patient and stayed late to help us make our purchase! Amazing customer service and a wide selection of couch options”
“If you are on the look for a new mattress this is your place to go. Nick was so helpful and very knowledgeable. He walked us through the selection of mattresses and helped us pick which one would fit us best. We couldn’t ask for a better service.”
“Number one go to when purchasing a new mattress. Friendly, professional and always the best quality. John was of great assistance when in the shop recently, very knowledgeable and helpful in finding the right mattress. Follow up assistance with Mark to rearrange delivery solidified how truly great this location is. He went above and beyond to help ensure appropriate/timely delivery. Cannot recommend this site enough to those in market of all things bedding related.”
“Yesterday, I visited the mattress firm website looking for a deal. Today, I decideded to go to the store and Thomas introduced me to an even better option and great deal. I was able to try the mattress at the store and right after, I proceeded to make the purchase. My mattress will be delivered right into my apartment.Thank you, Thomas for the experience.”
“Me & my wife had a great experience with emily. She is extremely knowledgeable & made us feel super comfortable with our purchase. Took the time to explain & even gave us an awesome deal! Truly appreciate it. For the first time in a while i left a store feeling like i made the right choice & not feeling ripped off with my purchase. Will definitely reccomend emily to anyone & will definitely be doing business in the future. Thanks again :-)”
“Monica was very nice and helpful. If I could review her coworkers it would be zero stars because they looked at me like I couldn't afford the beds in that store.”
“I'm a designer in Chicago and have a client in NYC that needed an adjustable bed. My client and I worked with Natasha and Bill and they could not have been any more wonderful. Friendly, helpful and incredibly knowledgeable about the product. They really provided an easy, turnkey experience and we're a pleasure to work with.”
“It was a true pleasure shopping at Mattress Firm in Bergenfield, NJ. Mostly due to Sales Associate Desiree, who was magnificent, both in her demeanor and knowledge of all products and services sold at Mattress Firm. She was so pleasant, kind and patient, answering all our questions, that it made my wife and I comfortable in selecting Mattress Firm for our bedding needs. Desiree’s knowledge of the products, Mattress Firm’s great pricing and available financing options led us to purchase two beds instead of one.”
“Massage chair highly recommended!!!
You can start your day really refreshingly
I felt like I was getting a massage with my hands.
I've been using it for 5 years and it's been working well without any problems.”
“An incredible positive experience because of sales associate Khalisah at the Upper West Side store, 2220 Broadway. Extremely product knowledgeable, professional in her demeanor with a wonderful and engaging personality, if you are looking for someone with integrity who puts the customer first, I highly commend that you reach out to Khalisah. She just the best!”
“Joissy has to be the best employer there she made sure I got the couch I wanted. Even though it was out of stock. some how she made it happen. I can't be any happier. Plus she was so sweet and nice to me and my family. She really went out her way for us. We will be back soon ❤️”
“Joe was a fantastic salesman! Made my gf and I's mattress purchase experience a breeze! Very informative and willing to negotiate! Top notch Westwood matress firm ? ? ?”
“My wife and I met with Aris at the Manhattan store. He was pleasant and very helpful. He quickly found us a dining set within our price range and called to check on availability at their Maspeth location. He arranged for delivery and followed up with the date and time a week later. He called to check with us after the delivery was made. We are now enjoying dining at our new table. Great service and great products.”
“I had a helpful and efficient experience with this store thanks to Anthony, who was able to synthesize my preferences and constraints and narrow down quickly the options that made sense for me. For those who are unfamiliar with the nuances of different mattress types and the pros and cons, Anthony will be able to guide you through the process and find something that meets your needs.”
“I walked into Mattress Firm just to take a Quick Look because I was short on time. Maria quickly assessed my needs and made up a Mattress Matcher and sent it to me so I could look it over. Her courtesy and efficiency was much appreciated!”
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“Ali was awesome! A very professional and knowledgeable individual that treated us with the utmost respect! It was a pleasure to deal with him. I highly recommend visiting this establishment for your mattress needs. They will accommodate any budget respectfully.”