Asked about help with my banking issue. Ms. Espinal told me wait and after 10 minutes I need to do appointment or comeback
July 2023
Poor customer service. I walked in looking to possibly open a new account and make a large deposit. They didn't even want to talk to me. They acted like I was not important and they didn't need or want my business. I took my money somewhere else. They have zero F's to give.
November 2021
Very poor customer service they told me over the phone my waiting Time Will never be more than 15 minutes but once I get there they told me 45 minutes Minimum. Also the place smells really bad.