Took advantage of my elderly parents, unprofessional and greedy. Will never give them a penny of business when so many other dealers
January 2023
My Jeep that I purchased thru them.. I've taken it in 3x and each and every time, they have no loaners! Nothing to help us solve our situation of needing a car. I have to pay out of my pocket for a rental! I don NOT RECOMMEND this place! They offer you the world upon purchase but their service dept is the worst!
From Route 18 Chrysler Jeep Dodge Ram Parts Department
If you've ever been tempted to purchase aftermarket generic car parts because they seem less expensive than certified auto parts, consider what the expense of a new car is when your current car breaks down before its expected lifetime is over. The fact is, generic car parts might be okay for certain functions, but there's no way to know if they are suitable for the make and model of the vehicle you drive. At best, generic parts are likely going to have to be replaced sooner than the appropriate OEM parts specified by the manufacturer causing more expensive over time, at worst they can cause further damage to surrounding parts or the engine as a whole.
