“Rozelle was awesome. She was super patient and helpful the entire time. At one point she was juggling 3 customers at once without missing a beat. I was very impressed”
“Hands down the best store. If you need help employee Stan is your man. Out of all of the years at Boost he’s the first to articulate, patiently break it down, & inform me of things I didn’t know or even think to ask. Unlike the other locations. I will be going here for now on & strongly recommend others to as well. As you will be given top notch service & loads of info you weren’t aware of.”
“Amanda and Jamy provided me with exceptional customer service. Amanda took the extra steps to help me with my phone issues. I would highly recommend Cricket to my family and friends at this store. Keep up the great work! ?”
“After my recent experience, I can honestly say I will never go to any other T-Mobile store besides the T-Mobile on Blackwood Clementon rd. I was at a T-Mobile store on Crosskeys Road and the first words out of the reps mouth was, he cannot guarantee he can recover any information as my phone was completely smashed. The glass was broken as a truck ran over it. He then stated there was no way to recoup anything from pictures to documents, even though I had it backed up to the iCloud. We walked out of the cross keys road branch extremely disappointed. the rep had no knowledge of how to handle my situation and didn’t even try! In the beginning, the rep said they had a new phone I was going to purchase, but then when the rep saw my phone, he told me the phone I wanted was not in stock and that he couldn’t do anything. In a way, I am so glad the rep at Cross keys Road did not help us because when I got to the Blackwood Clementon Road branch, I knew I was in excellent hands. Jill saw my phone and went right in the back and got two brand new phones, and started her magic! She was just clicking away and then would hand me the phone and say change your password and then I gave it back to her and then she would hand me the phone and say sign in then gave it back to her and she would continue typing away, handing off the new phone to me as needed. Jill recovered all of my data, got me set up with a new phone and I was on my way! I have to say, the knowledge, experience, and customer service with a smile was the best I have seen in a very long time! Jill was not just Good, She was exceptional and exceeded my expectations! Great job and valued employee. Thank you!”
“The 2 guys that were in the store that day I went there. They were very nice and very helpful. Having employees like them working in the store makes me want to come back.”
“I came into Verizon to purchase a new phone! From the time i walked through the door Aamir and Laz walked me through the process and helped me to get my phone. they are helpful and do whatever they can to make sure you understand what you are getting into .”