PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can now shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services. The reviews highlight the exceptional customer service and expertise of the PetSmart staff. Customers praise the store's knowledgeable and friendly employees, particularly the senior manager/supervisor Lisa, who provides authentic and attentive service. The grooming staff, such as Charach and Joanne, are also commended for their caring, gentle, and skilled approach when caring for customers' pets. Additionally, one customer had a positive experience with an employee named Kyle, who went above and beyond to help locate a specific product, showcasing the store's commitment to assisting customers. Overall, the reviews suggest that PetSmart offers a wide range of pet products and services, complemented by a dedicated and customer-focused staff, making it a reliable destination for pet owners.
I don't come here often, usually only when Petsmart runs out of my regular brand, but this store has on more than one location closed before the posted hours on Google. I arrived 10 mins before 9 to grab one thing but unfortunately they had the doors locked already.
January 2025
Friendly staff and had good variety but very slow to get checkout with minimal customers
January 2025
Charach takes such good care of my 2 dogs when she grooms them! Caring, gentle, knowledgeable and listens to me and my dogs always look amazing!
