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“Moe one of the sales associates was very helpful and patient with me once I got frustrated after dealing with one of their managers at first who then told me what I wanted done would take 24-48 hours to complete (after waiting for an hour thinking I was going to get this done) came back after speaking with assurant and Moe was amazing!”
“After speaking with Tyler it was an easy decision to order my ConnecTen service, the RV park I’m staying at removed their WiFi provider and I had to do something. Upon receiving my browser, simply plugged it in and after about 15 minutes , I’ve had uninterrupted 5G service for work and entertainment! Thank you Tyler!!”
9:30AM - 7:30PM
647 Elizabeth Ave, Elizabeth
Internet Service Providers
“Went to this store and the min I walked in and rosy the worker welcomed me. I needed to buy my son a new for for his 11th birthday tomorrow but low on cash she helped me get a new line and phone in my price range and I so happy . Rosy very nice and sweet and explained everything to me before buefore I bought it she's great .New phone ask for rosy .”
Open 24 hours
15 Maiden Ln #1101, New York
Internet Service Providers
“After dealing with an ISP who has a huge monopoly on the Brooklyn market for almost a decade and finally getting fed up with the lack of quality and customer support, I decided to switch to Honest.At first I was apprehensive, as we usually don’t get many options for who our providers are. The speeds seemed too good to be true, and everything my neighbors said was great.However Honest delivered everything they said they would in a fast, considerate, and genuinely caring way.I was able to make an appointment for internet install for the same day I started looking, used a referral code from a neighbor so my first month was only $25. I called to confirm it was actually happening in a matter of hours, and I immediately got a real person on the phone who was super helpful and confirmed.Andy B. Was my installer and he was so nice, extremely friendly and knowledgeable and answered any questions I had about their service.I’m a software engineer and I work from home making a lot of video content, and I also play a lot of video games on the PC so speed and connectivity is really important to me. After he installed, we did a speed test and he determined there was something bad with (I think) the cat 5 port pins and fully replaced it. Next speed test we ran was 300mbps up / down on my WiFi and NEARLY 1 GIG on wired. I was blown away. I was also able to use my own modem and router and didn’t need to rent anything.I can’t believe how seamless it was, but the attention to detail and genuine care for the product and customer have absolutely made me a HUGE advocate for anyone considering the switch. Honest is…. honest!”
“I got a new Samsung A25. Imran, help me transfer all my documents to my old phone to the new phone. He is a patient person and takes care of the customer very well. In addition, this store is nice and clean.”
“We've been using Brooklyn Fiber for the past five years and it's been a great experience. Any issue we've ever had was handled expeditiously and without delay. I haven't found another provider this responsive and hands on. I highly recommend them to any business in the area.”
“I recently had a fantastic experience at the store. Sebastian was incredibly helpful and knowledgeable, guiding me to find the perfect phone for my needs. The service was prompt, and he took the time to address all my questions. Overall, a great place for anyone in search of a new phone. Highly recommend!”
Open 24 hours
1115 Broadway Floor 12, New York
Internet Service Providers
“We switched to Pilot at three of our locations a yeqr ago, and we couldn't be more pleased with our decision. We have not had a single problem at any of our locations, and when we do have a question of any kind we are able to get somebody on the phone almost immediately, and each and every Pilot representative has been a pleasure to work with.We would unequivocally strongly recommend Pilot who is looking for a strong, reliable and responsive ISP.”
“Jack at Hiper Networks was great! Super efficient, responsive and took the time to understand our needs when we were initially opening our account and then again when we were closing the account. Jack made all of our transactions very easy!”
“The manager Lorens and the assistant manager Tim helped me with all my problems. Their customer service was great and I will for sure be coming back if I even need help. Thanks!”
“My husband and I always come to this store, they help us transfer information to our new phones and they always have better prices than other Boost stores. I recommend it!”
“My experience at TMOBILE has exceeded my expectations. I am so grateful for Devon for all of his help in purchasing all my products. I highly recommend this location. Thank you so much!!!”
“We're glad to find Frantic Link as our service provider. Very fast internet speed, and VoIP phone service just works as good as the traditional landline but more features. The cost is less than any other providers. Great customer service.”
“Isaac went above and beyond in helping me upgrade my iPhone. His positive attitude gave me the best experience at this branch and he was also attentive to the other customers entering the shop.”
“I have used Natural Wireless since August 2020. The service is excellent and fast. I had a service tech help me one time and he was timely, pleasant and professional even though I think I was the cause of the issue. Also, they have never increased my price!Many thanks NW!!”
“The owner of this Boost store in Bloomfield is always very helpful with our family plan changes and phone upgrades. I have never had an issue there after at least 10 years of service and would highly recommend getting your Boost phones, accessories and service from there. The prices are very fair and the quality is high. Thank you.”
“My partner and I came into the store to get prepaid SIMs for our holiday. Herbie gave us fantastic service, made us laugh, found us the best deal quickly, and made our experience really easy and fun.
Give that man a raise!”
10AM - 8:30PM
2100 88th St G-4, North Bergen
Internet Service Providers
“I came in with an issue with my bill I was very update because my auto pay did not go through so Marilyn was able to call and help me out with this issue. I been to another t-mobile stores but she is one of the best !”
“Just moved to the area, was desperately looking for a place to find my gateway WiFi box a new wire. Definitely have to say the energy was great once I walked in, nothing but smiles and great, fast, customer service showed my ID for my wire at no cost left happy no hassle whatsoever thanks ladies and gentlemen.”
“So happy I decided to to make my provider switch through this store. Adam was super helpful! I was in a time crunch to get everything done and Adam made it happen! Excellent service, for sure!”
“I received the best customer service in my life! The employees Fred and Jaylin(I hope I spell it right) went extra 10 miles to help me get everything i wanted, everything i needed and even more! They showed me empathy and care, I cant be happier to visit TMOB on 77Th before the New Years Eve , that made my year for sure! Thank you T-mob, you do a great job choosing the best to represent you!”
“Thank you very much for helping me with a good, nice and cheap phone, here they always take good care of me whenever I forget my email password, Kimberly or Ivanna help me”
“Aurora has been a wonderful partnership to PCCS over the years. They have provided us with unwavering support. From urgent matters to small day-to-day hiccups, our team is confident that Chris G. will resolve matters quicky & efficiently. Much of the work we do administratively at PCCS relies heavily on computer usage and technology and we are grateful for our partnership the with well-versed & highly efficient team at Aurora.”
“So I went to T-Mobile at Time Square. I was expecting a difficult time. In such a busy place it can be hard to get an associate to assist you. Well my experience today could not have been further than my presumption. Upon arrival I was met by Angel a floor manager. My iPhone 13 Pro port has not been working for months. I feared I would have to upgrade. Angel took my phone and immediately began an inspection. She personally cleaned the port area and after 5 mins with her my phone is now charging as good as the day I got it. So please regional managers recognize Angel and her exemplary service. I even offered to pay for her services and she graciously denied me with a smile. 20 plus year customer of T-Mobile and I am grateful and satisfied. I hope this review finds it's way to her next review.”
“I had no cell service for FOUR days. I spoke to so many representatives at different stores and over the phone and none of them could fix my issue. At this store location, Jay was not only able to figure out the issue quickly but fixed it under 10 minutes. THANK YOU JAY!!”
“In February, out of my frustration with AT&T, I walked into TMobile, and Ben came to my rescue. He took his time to help me, and even when we had an issue unlocking the phone, he was patient and kind. He has wonderful customer service skills, is very communicative, and made sure he signed me up with all the necessary T-Mobile apps. Give him a raise. Cheers to you!! Great employee. If you're in New York, definitely visit this store.”
“Simay was very accommodating in assisting me with my mi-fi issue. She explained how I needed to work the mi-fi, and her personality was very calm while while explaining things to me. Will definitely make this my go to store. Thank you Simay for helping me work remotely.”
“Vito has OUTSTANDING Customer Service skills and should be rewarded as he is a TREMENDOUS asset to the company! TMobile needs to do whatever it takes not to ever lose him because he will be the reason people will stay with the company and not switch to a different company! Thank you, Vito! YOU ARE THE BEST!⭐️⭐️⭐️⭐️⭐️”
10AM - 6:30PM
992 Springfield Ave, Irvington
Internet Service Providers
“My wife and I visited this T-Mobile location looking to open an account for our business needs and Q. ROMERO made the mission successful. “Q” is a great Mobile Expert and she handled my wife and I with respect ever step of the process. We choose 2 iPhone 14s with 3 lines and a BYOD with the GoBusiness plan 100GB HS! This location is wheelchair accessible. No public bathrooms. @IAMAJSUPERNOVA”
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“Bryan is your new best friend! never call customer service on the phone they are the worst! but when we went in, bryan took charge and took care of us. highly recommended if you need anything for your cable needs”