Truck Rental in Salem, NH

“Very easy facility to do business with. Friendly staff. The facility is clean and well kept. I periodically rent units and will use this facility again in the future.”

“So far so good. Looked at a small storage locker at one of the big extra storage places and the price was ridiculous. Like $200 min for anything. Came here and it was way cheaper for a small locker. Ended up not getting it but came back a couple months later and Nicholas showed us again and the process was super easy. Highly recommend the place if your looking for a decent storage space for that’s in a safe area. Only downside is you have to pay like $11 extra for insurance but you can prepay and get a small space for around $65-$90 if you just get a 5x10 like we did. But customer service was great and was never upsold hard or anything.”

“It was easy enough to get and drop off the U-Haul but they charged me for two days of rental when I only had it one day. They said it was because we only requested 4 hours and had it for 7 but we literally weren’t given a choice. Also we picked up and returned within the same day- on a day when the shop wasn’t even open. Also, they charged us our estimated mileage and never adjusted for what the true mileage was. A difference of like $20.

I’ve never been charged by another location for going overtime. I spoke to U-Haul on the phone and they said we technically didn’t need to be charged that it’s up to the location. But like I said we were given a choice. So just an fyi. Call and speak to someone to confirm so you get get around the timing issue. And just know this location will add fees without being transparent about it.

Update: spoke to the owner and he issued a refund.”