This Rite Aid location on Mast Road is highly praised for its fast and efficient service, especially for prescriptions. Customers often mention how quickly their medications are filled, with one noting their child's antibiotic was ready before leaving urgent care, and others highlighting the convenience of the drive-through, even during busy times or near closing hours. The staff is consistently described as friendly, helpful, and hardworking, providing top-notch customer service despite the store's busy environment. Many appreciate the clean, well-organized store and the pharmacy's willingness to work late and on weekends, which is seen as a significant advantage compared to other chains. The drive-up pharmacy pick-up window is also appreciated for its ease of use. While some mention minor issues like automated calls indicating prescriptions are ready when they are not, overall, customers feel confident and satisfied with the professional, courteous service. The store's staff makes a strong impression, always striving to ensure customers feel comfortable and cared for, making it a preferred choice for prescription needs.
I recommend this strictly on the staff, a bunch of hardworking, really nice people. They are always pleasant and helpful, no matter how busy it is, and it's busy there pretty much all of the time now. It's also a very clean, neat, well-organized store.
January 2024
I hate leaving negative reviews, but they are clearly one of the stores closing. I recommend changing pharmacies if this is the one you use
November 2023
Very convenient location! Wonderful and very helpful staff! Drive up pharmacy pick up window is so convenient and makes it super easy to pick up medicines! Thanks!
