-
June 2024 by Emil Turan
LYING TO COSTUMERS .BOOKING WRONG EQUIPMENT FOR FRAIGHT.DAMAGING LOADS .DO NOT USE .
-
September 2023 by Yuriy Boyko
Booked a load, provided updates, picked up on time, delivered on time and they wrote me a freight guard for not replying to their email...just wow. STAY AWAY!!!
-
September 2023 by Sergio Polishchuk
avoid at all costs
-
August 2023 by Beresford Watson
Great dispatching team
-
July 2023 by Top Notch
We booked a load with DMX Logistics. The load pickup was by 3pm as per freight broker. Driver checked in at 2:20pm. Was told by shipper that shipping department was closing at. Shipper told the driver to wait until next morning to get loaded. So the driver stayed overnight for the next day pickup. The load got delivered with no issues . DMX Logistics reported on us for Pickup / delivery failures, In transit agreement modification and unethical or deceptive business practices. We contacted DMX Broker to get the report removed as we have pickup & drop off the load as expected even if broker did not give us the right information. We kept broker informed all the way to the end by responding to every emails requesting updates. Bill at DMX has noticed we updated but did not''reply all''. They got updates no matter what. The communication problem and deceptive business practices is coming from DMX Logistics as far as I'm concerned. We called the broker that filed the report against us the very next morning, explaining our point of view very calmly and nicely but he didn't want to hear anything. His point was we did not tell him when the driver got empty. And even if he received an email to tell him the driver was at receiver and backed up to the dock, he’s claiming he reported us because « it’s important for DMX to get all updates ». This situation is hurting our company, we now have issues booking loads because of the freight guard report. That report is unjustified and gives our company a bad reputation even though we always gave our customers an excellent service, pickup and delivery on time, and we always keep customers /freight brokers updated. As a carrier, we have all the expenses, take all the risks, and on top of that we have to deal with crooked freight brokers - and moreover we do not have any recourse. This industry has changed completely, especially because of dishonest and unfair freight brokers. It’s a shame. We have seen only bad reviews on that broker, reporting bad against carriers for silly reasons.
-
June 2023 by Serhii Polishchuk
Writes freightguards
-
December 2022 by Kaytee Gonzalez
I had a truck break down and had to cancel a load. The broker lied and put a bad review on 411. I had to call a manger to get it removed. He was very helpful at least
-
December 2022 by cloyd sones
Typical freight Brokers , you move the loads then fight for your money. STAY AWAY from these types of organizations . Good luck getting paid, phone will always ring as a busy single and email addresses are never working.
-
December 2022 by S D
Wish there's negative reviews to post! Scammers that will not even pay you as promised for the hard work you've done! Don't haul any loads for any reason unless you want to do it for free! SCAM-SCAM-SCAM
-
December 2022 by fozzie dabear
They lied and gave a negative report on me. Whatever you don't trust this company. If I could give zero stars, I would. These people are completely unethical!
-
December 2022 by AbuL Hysum
Worst company to work with
-
December 2022 by Miki Glisic
Scammers.
-
December 2021 by Robert Haight
Terrible communication along with no ethical compass to correct mistakes. They sent my items to the wrong location and would neither respond when I asked for a partial refund; or said they would make it right and move them where they belong but just never did. Cost me thousands, and I recommend no one else makes the same mistake in using them.
-
December 2021 by Donne Jefferson
ACCUSED US OF THE FOLLOWINGIN-TRANSIT AGREEMENT MODIFICATIONFRAUDULENT ACTIVITYUNETHICAL OR DECEPTIVE BUSINESS PRACTICESTHESE ARE ALL ACCUSATIONS WITH OUT PROOF. SEE THIS COMAPANYS DAT REVIEWS DESCRIBING THEIR BAD BUSINESS ETHICS. WE ARE NOT THE ONLY COMPANY THAT HAS PROBLEMS WITH THIS BROKER. THEY ARE OUT TO DEDUCT MONEY FROM THEIR CARRIERS. THEY WILL FABRICATE STORIES TO HURT THE CARRIER. DO NOT USE THIS COMPANY.
-
December 2021 by Golden Key Express LLC
Can't believe the interaction I had with this company. Made it seem our company had safety issues when asked for more details - they couldn't provide any. Poor attitude and professionalism.
