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Open 24 hours
5700 Sun Valley Blvd, Sun Valley
Banks
“Well, this is now the branch I need to go to as they closed the Robb Drive Branch. It's a much further drive from my home, but it is what it is. I went in this morning to take care of some banking business and, I have to say, it was a great experience. I worked with Alondra, and she was very professional and friendly. I could not have been more pleased with the service.”
“A great bank and a great experience. All the staff members are super helpful and have a great care for the people coming in. They are very helpful with our companies banking needs, and have great customer service to wear. I enjoy chatting when I come in!”
“I have been a client of this bank since 2008. I have both personal and business accounts with them. They are truly great to work with and I have nothing but positive things to say about the whole staff at all of their locations but the Sparks Industrial branch staff is just amazing. First they always greet you with a smile and they know your name ( I never have had that happen to me at the bigger banks that I was a a client of) They are always very helpful and will go above and beyond to help no matter what to resolve any issue and they are super quick to jump in and offer assistance.I would highly recommend them and have done so many times. If you want to feel like your business matters and you are just not a number you should check them out. 5 starts all the way”
“Ariella’s commitment to becoming the very best she can be is evidenced in her attitude, and accordingly, she possessed a mindset centered on doing the very best she can for her client first, and always. Her knowledge of Mining is solid and complete, and a real FOREX and BINARY professional’s knowledge about FOREX and BINARY is at the forefront of building quality client relationships; relationships that serve and protect the client, and relationships for life. I would feel completely comfortable in referring anyone I know, and any of my friends to Ariella. she made me earn $10,000 with a token of $1000 She’s a true leader, who instills trust, commitment, and care in all her professional relationships. I am honored to know Ariella. contact details: Whats App: +1 413-423-2035 Email: [email protected]”
Closed
1101 Corporate Blvd, Reno
Banks
“This is our favorite branch of all Heritage/Glacier locations. All of the employees are so professional and friendly. We have both business and personal accounts with them and highly recommend this bank & branch!”
“Sierra Pacific Credit Union has all our banking needs plus it’s nice knowing Claudia and her staff on a personal level. Not going to get the personal attention in a large bank. We do most of our banking on line but it’s nice to know if a problem does arise we can just call and talk directly to the wonderful employees.”
“No problems from this side; I don't understand why few people are having a problem, maybe it's just "Bad Timing" on their part. Clear sailing so far!”
“My new favorite credit card! After meeting with Lesley & Brock and learning about all of the services SPCU offers, I immediately jumped online and applied for a new credit card. I was thrilled with the low interest rates. The level of service I received is unparalleled to any other bank I work with these days. I highly recommend you try them. It was very refreshing to recieve a personal banking experience.”
“Great customer service by the employees at Sierra Pacific Federal Credit Union. I have been a member for over 35 years. I have other bank accounts, however I keep my SPFCU because of the competitive rates and outstanding customer service. SPFCU keep up the great work!”
Closed
2330 S Virginia St, Reno
Banks
“Wow,,What a pleasure,,I love my new Bank..!!..Personal Banker,,Guy Hamelin is Magical..!!..I realized that I was taking a chance asking to become a NEW CUSTOMER at 4:30 pm on Monday..but He made it happen..!!..I'm still amazed as to what ALL happened in 25 minutes..!! ie:**Discussed MY CHOICES & BEST OPTIONS regarding a NEW Checking Account**Picked out my preferred ATM card**Updated my personal information**Made a small deposit**Explained to me in Detail as I signed each page**RECEIVED ? my new ATM card (PRINTED & READY TO USE.!!)**TREATED with a Relax/Sound Therapy Device as a Welcoming Gift**Said our GOOD-BYES & THANK YOU'S and was OTD..!! (out the door) @5pm..!! ? NICE ?”
“Best customer service I have ever received from a bank!! I highly recommend banking here. Jerri is always so helpful and their tellers greet my husband and I by our first names.”
“Called the customer service line with an unusual account issue and was helped by Christie. She was friendly and patient as she worked to resolve and investigate solutions involving other departments and being put on hold herself. It took an hour of wrangling information and getting clarification, but she helped me when others couldn’t. Thank you Christie!”
“Great Basin is a great place to bank and offers most of the same services & benefits of most banks with friendly personal service! Everyone should pull their accounts out of the big banks and move to credit unions. Credit unions offer the same deposit protection and tend to invest more into the local economy than big banks, which tend to invest in big corporations including big oil. It may be a hassle but it's well worth your time!”
“Find a different place for you vehicle loans. My vehicle was totaled, insurance notified them of this and was informed that a payment was forthcoming. The payment from insurance was sent 1-2 weeks after my payment was due, note I never missed or was late on a single payment while I banked here, yet they still submitted a late payment to credit bureaus and my score subsequently went down 80 points. First time in my life I've had a "late" car payment. When I called them to try and work through this, I was told there was nothing they could do for me. Spend your money elsewhere with a financial institution that cares about their clients, this place doesn't.EDIT: Thank you very much for taking care of this, it is greatly appreciated. I have changed my review to reflect the prompt customer service and issue being resolved”
“Everyone here is nice but Valerie is GREAT. She's kind, patient, and explains everything if there's ever an issue or a hold up. Easily our favorite teller.”
“What an AMAZING Credit Union! This specific branch has to house the most friendly staff in all of Nevada.You walk in and you will always be greeted with a smile and direction.Even Though my Banking Representative Allen is a Green Bay Packer fan, he is always great.”
“Though my issue is private I want to thank Kathy.. accounts representative for saving my family's Christmas. At the busiest time on one of the busiest days she helped me, explained to me, remembered me hours later and took care of me in the most compassionate, professional and efficient manner. Kathy is such an asset to us bank and it makes me very happy that I returned to banking with them after a short break. Big banks are a bit nerve wrecking these days but I feel very confident in the company as a whole, understand their security protocols and why they're in place and again Kathy... Hands down the best customer service I've received in years And thank you showing sympathy to my family and for my wife's condition.”
Closed
330 Los Altos Pkwy, Sparks
Banks
“I have been banking at this branch for several years. Everyone has been professional and helpful. They all remember me and my family when we visit. The only detraction is the online bit could use some updating as it's somewhat byzantine and inefficient. But the people are as decent as I've found and I've banked at a lot of places.”
“I needed to make a payment before the new 5pm closing time for all Reno Sparks branches on my credit card. I was close to the Rancharrah location. It has plenty of free parking and it's easy to get to. The place is spacious and super clean inside. The teller handled my payment quickly and courteously.It had one other person leaving as I was coming in close to 5 pm on a Monday.”
Open 24 hours
4998 W 7th St, Reno
Banks
“This is going to be a short review. Friendly branch. Needed a notary, made an appointment. Agent a few minutes late, but nothing significant. Got the job done, and all was well. Out of there in less than half an hour. These days, you need to remember to call to make an appointment for almost anything. Last year I walked into a BOA branch in AZ to create a Estate account for my deceased brother --- sorry, you need an appointment. Got one for about an hour later .. went to lunch and came back. So if you're not going directly to a teller for cash/deposit/safe deposit transactions ... Make An Appointment!!! Saves frustration.”
“I go to this branch because they are so friendly and nice and always help me with what I need. I have a branch close to where I moved too but very unfriendly so won't go there.”
Open 24 hours
1200 Disc Drive, Sparks
Banks
“It's a Very nice place it was very busy the day that I went in but I still had one of the ladies that works there help me reset my password so I can use the mobile app and reset my pin to use my account. There wasn't much workers but they're doing really good for the staff that they have very friendly staff. I'll be coming here regularly.”
“Thank you Anna @Moana office for being so kind and helpful when a ^bad human^ tries to steal from the blind community in #midtownReno please give her a raise XoXoX ?”
“OHHHH MY GOODNESS, SO HAPPY WITH THEIR SERVICES. I FELT VERY WELCOME, PROMPT ASSISTANCE .. I WILL RECOMMEND TO FAMILY AND FRIENDS. GREAT EXPERIENCE WITH MY UNITED FEDERAL CREDIT UNION.”
“We’ve always found the customer service to be great. Lucy and Halen in particular, have been excellent to work with. There’s rarely a long wait (at least when I come in) and it’s very personable- no speaking to them through glass!”
Open 24 hours
5125 Mae Anne Avenue, Reno
Banks
“11.30.23: Wells Fargo for the win! I realized I ran out of checks when sitting down to pay some bills. I headed over to my local branch, where the teller told me about temporary checks versus the cashier's check I planned to get. To be honest I felt a bit ignorant not knowing about temporary checks. The teller was really friendly and helpful and guided me through the simple process. I was able to print out 3 temporary checks for $3 bucks. Definitely worth it for the bind that I was in!”
“I'm not happy at all with my bank branch, but the Kietzke branch and Frances really give outstanding service. I mainly bank at US Bank due to the super convenient online banking application, I couldn't get along without it. I'd like to also mention the great service from Eric Hudson in the Wealth Management Department, he has helped me out on numerous occasions.”
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“Grace lastrilla was so helpful made the process of opening a new account so easy im so grateful she was there to help alot of banks need workers like her friendly professional and helpful”