“A great bank and a great experience. All the staff members are super helpful and have a great care for the people coming in. They are very helpful with our companies banking needs, and have great customer service to wear. I enjoy chatting when I come in!”
9AM - 4PM
10345 Professional Cir suite 100, Reno“12/29/2023- Last week I applied online, and it was a fairly simple process. I had heard that this was a very good organization, so that is why I also joined membership for the Farm Bureau. We will be heading in to get our atm cards. Very close by, and always a good choice to have a bank close. Even though our main bank is in California, it is nice to also have another in town!”
“I have been coming to this branch for years. All the staff are always welcoming, and helpful. They have been there to assist me at the drop of a hat and have never made me feel like it was an inconvenience. The only branch I go to anymore… Best Branch of First Independent Bank in Northern Nevada! Would recommend this branch over any other. Thanks Guys! Keep up the Good Work!”
“The manager, Ms. Hadlock was especially kind and helpful. She was patient, courteous, and knowledgeable. She knows her business and she does it well. This is what you want when you do business with any bank, she gets my vote of confidence.”
“GBFCU is the best in the area. FANTASTIC, friendly staff is always helpful. Their 3 locations are convenient, and their business hours work well for most people's schedule. Plus, GBFCU offers financial classes and other helpful ways to learn and improve your financial situation!”
Open 24 hours
142 Los Altos Pkwy, Sparks“The people are lovely at this branch but I have one grievance: the drive through ATM has been broken for a really long time and it still has not been fixed. Every time I've come here to get cash, it's broken. So I either have to go inside or go to an ATM elsewhere.”
10AM - 5:30PM
120 Salomon Ct, Sparks“Everyone here is nice but Valerie is GREAT. She's kind, patient, and explains everything if there's ever an issue or a hold up. Easily our favorite teller.”
9AM - 5:30PM
2432 Wingfield Hills Rd, Sparks“Alison helped me get a loan to buy a new travel trailer. She was very polite ,professional, and knowledgeable . She found me a loan rate better than the dealerships 3 lenders with no hassles. It didn't take long to get approved , and they really do treat you like you are their best customer. I highly recommend using them!”
9AM - 5PM
330 Los Altos Pkwy, Sparks“I have been banking at this branch for several years. Everyone has been professional and helpful. They all remember me and my family when we visit. The only detraction is the online bit could use some updating as it's somewhat byzantine and inefficient. But the people are as decent as I've found and I've banked at a lot of places.”
Open 24 hours
9750 Pyramid Way, Sparks“OHHHH MY GOODNESS, SO HAPPY WITH THEIR SERVICES. I FELT VERY WELCOME, PROMPT ASSISTANCE .. I WILL RECOMMEND TO FAMILY AND FRIENDS. GREAT EXPERIENCE WITH MY UNITED FEDERAL CREDIT UNION.”
Open 24 hours
855 Sparks Blvd, Sparks10AM - 6PM
9750 Pyramid Way, Sparks“This branch is inside the Save Mart. It is just a small kiosk with one little area for three people to sit. Teller's are friendly, knowledgeable, and kind. My husband and I were surprised to see that CD's are running in the 4% range. It is a fast and efficient way to access the bank on Saturdays.”
Open 24 hours
1200 Disc Drive, Sparks“It's a Very nice place it was very busy the day that I went in but I still had one of the ladies that works there help me reset my password so I can use the mobile app and reset my pin to use my account. There wasn't much workers but they're doing really good for the staff that they have very friendly staff. I'll be coming here regularly.”
Open 24 hours
2221 Pyramid Way, Sparks“I've only been inside of the building a few times, but have always had pleasant customer service. This spot is convenient for me because it's right on the way to where I'm going everyday. I've never had any problems with any of the ATMs they have.”
“Was coming from Utah to buy a car. Had a few hiccups throughout the buying process with the seller but Bailey was able to help us out and ensure everything was right in the end. Great customer service!”
Open 24 hours
400 N McCarran Blvd, Sparks“Nothing to complain about here. I have only been to this branch a handful of times and always to cash or deposit checks. The staff has been quick, friendly, and helpful. There has never been a long line and there is a little room to stop if you have not signed your checks or taken them out of the mail. (oops) Keep up the good work Sparks.”
“This branch always provides quality service, takes care of my banking needs and exceeds my expectations for what I need from a bank. There are delicate issues with cash at times and they are always handled to my satisfaction. It does not matter to me who is handling my business needs that day. I always get consistent quality effort from the ladies at the bank.”
“This branch has the nicest people I have ever encountered in customer service (along with a really handsome bank teller) They're super helpful and welcoming. Best branch ever!”
9:30AM - 4PM
855 Sparks Blvd, Sparks“Rachel and Artis were very friendly and helpful with my account services. Very professional and knowledgable. I would definitely recommend this bank and staff to anyone.”
Open 24 hours
2105 Oddie Blvd, Sparks“Miriam N was a wonderful bank tellerand was truly fantastic. She was very skilled at her job and took care of me with a smile.Thank you Miriam for your Five Star Bank Teller Service. I have been A happy customer for many years. Julie A”
9AM - 5PM
840 East Herndon Avenue, Clovis“I have been a customer here for quite a few years. I've always received top notch service from both the manager & tellers. Anderson Ca. U.S. Bank branch YOU ROCK.”
“This is the best wellsfargo in town, they always give me as many coins and change as I need while other locations limit you. The lines are also not really long so the wait time is not bad.”
“Chris Gray was friendly, yet professional. He was very helpful in assisting me update my account. The kind of treatment I received from another bank that same day before I went to GNCU, was horrible. They weren't helpful and just didn't care but Chris Gray made up for it. I should move my other accounts to GNCU. Thank you Chris.”
9AM - 5PM
55 Los Altos Pkwy, Sparks“Don't let the halo fool you, I like a good fight. After my negative experience with Greater Nevada Credit Union and First America Credit Union , I ended up with Chase Bank. At this Chase Bank location, (I am elderly and disabled) the door is always opened for me by a Chase employee when I arrive. I am always greeted at the door, asked what I need, asked if I need water, directed to what I need, satisfactorily helped, and then always told good-bye by name at the door and to have a good day. The business is clean. No one here has lied to me, that I know of. They have always put in writing what they tell me. They have always answered up-front all my questions. Chase Bank opened my bank account with them with just my US Department of Defense id and my US Department of Veterans Affairs id; and since I wasn't seeking credit from them didn't pull my credit report. So far, Chase Bank is doing exactly why I brought my money to Chase Bank. Chase Bank has a special program that has many cool benefits for we Veterans in gratitude for our military Service. We Veterans are an extraordinary rare 7% of the population, None more cherished in a Veteran's life than those who lighten the burdens from our military Service. Good customer service is all about bringing customers back. And about sending them away happy - happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers. The essence of good customer service is forming a relationship with customers - a relationship that a customer feels that she or he would like to continue. I'll continue my business with Chase Bank as long as it continues to deliver this level of customer service and gratitude to we Veterans.”
9:00 AM - 5:00 PM
Oddie Boulevard, Sparks“Michelle is absolutely amazing and extremely thorough with any transaction she handles. Completely professional!!!! Would go out of the way to have her handle any of our major transactions.”
9AM - 5PM
255 Sparks Blvd, Sparks“Best branch staff I've ever worked with!The branch manager, DJ and manager JoAnn were incredible and helpful. I was a victim of fraud with my Chase business account, and the short of it is, DJ was refreshingly great at his job. Professional, knowledgeable, communicative, and truly went above and beyond to rectify a convoluted and very stressful situation. This experience with this branch has ensured a loyal Chase customer.Thank you!”
“Called the customer service line with an unusual account issue and was helped by Christie. She was friendly and patient as she worked to resolve and investigate solutions involving other departments and being put on hold herself. It took an hour of wrangling information and getting clarification, but she helped me when others couldn’t. Thank you Christie!”