Tractor Supply Co. is a store that provides helpful service with a smile. The staff is frequently described as amazing, very helpful, and super knowledgeable about their store. Employees often go out of their way and above and beyond to assist customers, guiding them to products and providing excellent customer service. There are accounts of associates helping customers in significant times of need, such as replacing a trailer tire late at night, preventing them from being stranded. Others assist with simple but important tasks like loading heavy items. These actions lead customers to view the staff as extraordinary, true heroes who deserve recognition, and who make the store stand out. The store itself appears very well-run. However, some customers note the place looks like it needs more items in stock, similar to a store that just opened. A notable concern raised by customers involves pricing. There are instances where identical products, like a specific cleaner degreaser, are found to be significantly more expensive at Tractor Supply compared to other retailers, which can leave customers floored. This leads to suggestions for shoppers to price check items. Despite these pricing observations, the consistent praise is for the quality of the staff, with multiple reviews stating the store knows how to hire awesome, knowledgeable clerks who provide great service.
The place looks like it needs more items in. Like they just opened the store. They service with a smile and very helpful. Thank you!
April 2025
Diane, the manager was absolutely amazing and made things right without making it a pain in the booty. She has excellent customer service and the store is very well run with her in charge.
March 2025
Love this place everyone ots so friendly and helpful