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December 2023
There always seems to be a problem when I go in this branch....bad attitudes once...slow workers and only one teller another time...always something! I tried to get access inside after hours to use the ATM...couldn't get in...go figure!...I had to go all the way to the Spanish Springs branch!
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February 2023
very bad service I had an appointment at 9 and when I arrived they didn't attend me until late. Erika Hernández was the one who served me herself she made me come back twice
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November 2022
Called to get help with a check transferred to my boyfriend and when he gets there they denied him access to the check even though he had his Id, like we were told over the phone. ? 100% unprofessional and disappointing because now we have to find another chase bank that is capable of helping us.