10:30 AM - 6 PM
9750 Pyramid Lake Rd, Spanish Springs“I have been a client of this bank since 2008. I have both personal and business accounts with them. They are truly great to work with and I have nothing but positive things to say about the whole staff at all of their locations but the Sparks Industrial branch staff is just amazing. First they always greet you with a smile and they know your name ( I never have had that happen to me at the bigger banks that I was a a client of) They are always very helpful and will go above and beyond to help no matter what to resolve any issue and they are super quick to jump in and offer assistance.I would highly recommend them and have done so many times. If you want to feel like your business matters and you are just not a number you should check them out. 5 starts all the way”
7:30AM - 2PM
386 Holcomb Ave # E, Reno“Ariella’s commitment to becoming the very best she can be is evidenced in her attitude, and accordingly, she possessed a mindset centered on doing the very best she can for her client first, and always. Her knowledge of Mining is solid and complete, and a real FOREX and BINARY professional’s knowledge about FOREX and BINARY is at the forefront of building quality client relationships; relationships that serve and protect the client, and relationships for life. I would feel completely comfortable in referring anyone I know, and any of my friends to Ariella. she made me earn $10,000 with a token of $1000 She’s a true leader, who instills trust, commitment, and care in all her professional relationships. I am honored to know Ariella. contact details: Whats App: +1 413-423-2035 Email: [email protected]”
9AM - 5PM
1101 Corporate Blvd, Reno“This is our favorite branch of all Heritage/Glacier locations. All of the employees are so professional and friendly. We have both business and personal accounts with them and highly recommend this bank & branch!”
2 - 5PM 8:30AM - 1PM
645 N Arlington Ave Suite 300, Reno“Sierra Pacific Credit Union has all our banking needs plus it’s nice knowing Claudia and her staff on a personal level. Not going to get the personal attention in a large bank. We do most of our banking on line but it’s nice to know if a problem does arise we can just call and talk directly to the wonderful employees.”
“My new favorite credit card! After meeting with Lesley & Brock and learning about all of the services SPCU offers, I immediately jumped online and applied for a new credit card. I was thrilled with the low interest rates. The level of service I received is unparalleled to any other bank I work with these days. I highly recommend you try them. It was very refreshing to recieve a personal banking experience.”
“Best customer service I have ever received from a bank!! I highly recommend banking here. Jerri is always so helpful and their tellers greet my husband and I by our first names.”
“Called the customer service line with an unusual account issue and was helped by Christie. She was friendly and patient as she worked to resolve and investigate solutions involving other departments and being put on hold herself. It took an hour of wrangling information and getting clarification, but she helped me when others couldn’t. Thank you Christie!”
“Find a different place for you vehicle loans. My vehicle was totaled, insurance notified them of this and was informed that a payment was forthcoming. The payment from insurance was sent 1-2 weeks after my payment was due, note I never missed or was late on a single payment while I banked here, yet they still submitted a late payment to credit bureaus and my score subsequently went down 80 points. First time in my life I've had a "late" car payment. When I called them to try and work through this, I was told there was nothing they could do for me. Spend your money elsewhere with a financial institution that cares about their clients, this place doesn't.EDIT: Thank you very much for taking care of this, it is greatly appreciated. I have changed my review to reflect the prompt customer service and issue being resolved”
10AM - 5:30PM
120 Salomon Ct, Sparks“Everyone here is nice but Valerie is GREAT. She's kind, patient, and explains everything if there's ever an issue or a hold up. Easily our favorite teller.”
“What an AMAZING Credit Union! This specific branch has to house the most friendly staff in all of Nevada.You walk in and you will always be greeted with a smile and direction.Even Though my Banking Representative Allen is a Green Bay Packer fan, he is always great.”
9AM - 5PM
330 Los Altos Pkwy, Sparks“I have been banking at this branch for several years. Everyone has been professional and helpful. They all remember me and my family when we visit. The only detraction is the online bit could use some updating as it's somewhat byzantine and inefficient. But the people are as decent as I've found and I've banked at a lot of places.”
Open 24 hours
1200 Disc Drive, Sparks“It's a Very nice place it was very busy the day that I went in but I still had one of the ladies that works there help me reset my password so I can use the mobile app and reset my pin to use my account. There wasn't much workers but they're doing really good for the staff that they have very friendly staff. I'll be coming here regularly.”
“OHHHH MY GOODNESS, SO HAPPY WITH THEIR SERVICES. I FELT VERY WELCOME, PROMPT ASSISTANCE .. I WILL RECOMMEND TO FAMILY AND FRIENDS. GREAT EXPERIENCE WITH MY UNITED FEDERAL CREDIT UNION.”
9AM - 5PM
200 S Virginia St, Reno“It always amazes me to see the difference of treatment when I walk in to a Chase bank compared to any other bank. It's always a personable experience and the customer service is always efficient. Their tellers and bankers are so helpful and knowledgeable. I couldn't recommend them any more!”
“I'm not happy at all with my bank branch, but the Kietzke branch and Frances really give outstanding service. I mainly bank at US Bank due to the super convenient online banking application, I couldn't get along without it. I'd like to also mention the great service from Eric Hudson in the Wealth Management Department, he has helped me out on numerous occasions.”
Open 24 hours
2895 Northtowne Ln, Reno“This is typically my go to bank. Staff are friendly, staffing is not as bad as bank of America or chase bank but still appears understaffed. Otherwise pleasant visits from the time I enter, get assisted and exit the building it's usually a 7 minute or less visit. During today's visit I was helped by Arturo a very kind young man, and a people person.”
10AM - 6PM
9750 Pyramid Way, Sparks“This branch is inside the Save Mart. It is just a small kiosk with one little area for three people to sit. Teller's are friendly, knowledgeable, and kind. My husband and I were surprised to see that CD's are running in the 4% range. It is a fast and efficient way to access the bank on Saturdays.”
“America First Credit Union wrote my auto loan via my favorite auto dealer Bill Pearce at a very competitive and reasonable rate when my soon to be ex-credit union would not. Bonus round.. these guys also set me up with a VISA, it has a modest credit limit but I am diligent about payments and timeliness so I expect that'll increase over time.Once upon a time I had a credit score in the high 800's that's until I became disabled, lost everything, bankrupt and more. Having worked hard, saved, invested, amassed significant assets then boom out of nowhere my life was turned upside down and crashing at the very bottom yet lucky to be alive it's difficult to climb back out of such circumstances, many people do not. I'm not like many people and I sincerely appreciate America First for taking a chance on me and supporting me in building my life back!For that I'm eternally grateful and I'm looking forward to building and growing our relationship!I made my first visit to the lovely Sparks branch and was met by Bailey whose welcoming charm and personality assisted me while I made my initial deposit and 1st. car payment, she's on top of her game!Thanx America First!”
“I only use the bank to deposit cash. Eduardo, one of the cashiers, does a good job.Only gripe I have - The Merrill Lynch fella leaves a couple minutes before close. I get it's only a couple minutes but I got there at 4:30 done with Eduardo by 4:45 (i bring in a lot of tip money so it takes a while) and would've liked to talk to the guy for just a minute about my finances till they closed at 5.”
“I stopped in before work to set up an auto payment, for a loan I have through Nevada State Bank. Britney helped me out she was fast and very nice. Ive been with that branch for 12+ years and I've had a few little issues but nothing that couldn't be fixed.”
“I am so thankful to the lady who saved me from my destructive actions! I was not thinking clearly. You were very professional and observant. You are my hero! Thank you from the bottom of my heart.”
Open 24 hours
2105 Oddie Blvd, Sparks“Miriam N was a wonderful bank tellerand was truly fantastic. She was very skilled at her job and took care of me with a smile.Thank you Miriam for your Five Star Bank Teller Service. I have been A happy customer for many years. Julie A”
“This branch always provides quality service, takes care of my banking needs and exceeds my expectations for what I need from a bank. There are delicate issues with cash at times and they are always handled to my satisfaction. It does not matter to me who is handling my business needs that day. I always get consistent quality effort from the ladies at the bank.”
“Luisa was extremely helpful and informative! She answered every question I had and gave me all the tips she possibly could! We got together and focused on my financial future and picked out the most important things I should focus on. It was great experience and I will return! She was extremely welcoming, knowing I had some discomforts with this being my first Bank experience.She even went the extra mile to go through my credit with me. In doing that, she gave me a clear path to success and a very helpful path toward a better score! I couldn’t have asked for a better outcome to my meeting with her!Everyone was super welcoming including Kabriel, Nathan, Arlett, and Chris!!! I will definitely recommend this location to anyone I know!”
“Usually a great location, but they have closed all the drive-through services and not taken down the signage saying so. They are probably vandalized a lot, don't blame them.”
10AM - 5:30PM
1385 N Virginia St Suite 105, Reno“I would like to thank the 2 people who helped me yesterday. Both teller and manager saw my behavior and saved me from myself. I am completely indebted to you both. Thank you for a great job.”
9AM - 5PM
855 Sparks Blvd, Sparks“Rachel and Artis were very friendly and helpful with my account services. Very professional and knowledgable. I would definitely recommend this bank and staff to anyone.”
“This branch has the nicest people I have ever encountered in customer service (along with a really handsome bank teller) They're super helpful and welcoming. Best branch ever!”
“A great bank and a great experience. All the staff members are super helpful and have a great care for the people coming in. They are very helpful with our companies banking needs, and have great customer service to wear. I enjoy chatting when I come in!”