I’ve been into this shop a few times now. What I can say is I feel they are honest, and don’t try to take advantage of the customer. I am confident I’ll be using this shop for all of my needs going forward. They are great to work with. Highly recommend.
October 2023
Best euro shop in town, they were able to get me in even tho they were busy and get my car running 100% will definitely be back for future maintenance on my 2012 Mercedes c63 amg very reliable and trustworthy shop..Service: General repairs & maintenance
October 2023
They did a great job fixing our car that another shop could not figure out what the problem was. These guys know there stuff. Would highly recommend.
With all the sophistication and technology in a BMW it is very hard to properly diagnose, service and repair without having the proper training and tools. This can lead to very expensive blanket repairs, very confusing estimates and long turn around times just to name a few.
At The Factory, we pride ourselves in only employing master level factory trained BMW technicians. With over 30 years of combined experience at the dealership, our technicians have certifications from BMW of North America on all BMW models from the 90’s to present day.
We also service other European makes such as Mini, Mercedes Benz and Porsche. Why go to the dealer when you can go to The Factory, call us today to see what we can help you with.
