Pep Boys in North Las Vegas is highly regarded for its expert tire services and comprehensive auto care. Customers appreciate the staff's professionalism, transparency, and speed in service. Many reviews highlight a staff member named Karina, who is described as exceptionally helpful, patient, and communicative. She has gone above and beyond to assist customers, even on her day off, ensuring timely repairs and replacements. The shop specializes in new tires, tire repair, and tire replacement, providing same-day service to keep vehicles safely on the road. Additionally, they offer a range of auto repair and maintenance services, including oil changes, brake repairs, and battery replacements, catering to both traditional and hybrid vehicles. With over 100 years of experience, Pep Boys is seen as a reliable choice for car, truck, or SUV needs, and customers express a strong willingness to return for future services.
The staff here is very knowledgeable & professional. I love the new inspection system online. This made me feel part of process. Instead of just being told what they did. The pictures gives a more clear understanding of what work that's being done. My 4 star rating is pricing. I paid a little more than what I wanted to... read full comment
June 2024
Karina was wonderful and so helpful. The tech was also nice. Karina deserves a raise for being a genuine soul. Thank you kind soul.
June 2024
Karina was patient, enthusiastic, and thoughtful towards the needs I had at my time at Pep Boys. She helped me locate the correct tires for my vehicle and get them replaced in timely fashion.