9:00 AM - 5:00 PM
2200 E Lake Mead Blvd, North Las Vegas“On June 1st, 2023 around 10 am I went to wire some money. The process only took about 10 minuets and I had no issues. While I waited those 10 minuets I seen how friendly and helpful the bankers were to each customer. A female customer who looked like she was having a bad day and appeared to be waiting on money to be deposited to her account was treated so nicely by a male and female banker. They explained to her that the money wasn't there and they understood any frustration she may have had. In the meantime , They offered her water and a lollipop while she waited. I don't know what that female customer's situation was but I do know that she was in need of money and also it was extremely hot outside. Seeing the bankers offer her water, be sympathetic to her situation and also telling her to wait inside the bank due to the heat was awesome. Good job to this bank for having outstanding customer service. Every single person on that shift was helping each other and friendly to the three customers I seen come in!”
“Julie Sanchez and her team are just so amazing! They really took the time to help us understand every process and why we were doing things specific ways! They were so patient, professional, and very supportive along this journey!”
“For 12-years, I have done business with Capella Mortgage. They have lent me money when I needed it. They fund my deals very quickly. More important to me is that they follow through on what they say they will do. Ethics means a great deal and these guys have it. I am proud to be a customer of Capella Mortgage and recommend them highly!”
8AM - 6PM
6551 Las Vegas Blvd S #154, Las Vegas“My girlfriend and I just purchased our first home with the help of Valley View Home Loans. We are so grateful for the support and guidance we had throughout the entire process to help us understand not only the required documentation we needed, but also the reasoning behind all of the documents. Our loan officer, Michelle, and our loan processor, Rebecca, were extremely responsive to our emails and text messages, and helped us feel very comfortable throughout the entire process. We will definitely be working with them again in the future because we know they are reliable and very committed to helping us through this process.”
8AM - 5PM
7160 Rafael Rivera Wy Ste 100, Las Vegas“Mari took time to help us understand how things worked at all steps of the process. We asked her all sorts of questions and she always was available to explain and make us feel comfortable. Any issues or problems that came up, Mari worked very quickly to get resolved. Not only that but she gave us a good rate on our mortgage. Can't recommend Mari enough to others looking for a loan officer in the Las Vegas area.”
“I found Jackie Bennett through a good friend of mine. I'm a first time buyer and Jackie was a blast to work with. She really knows her stuff. There was absolutely zero guessing with her. She knows what to do and when to do it and if you listen to her, the process is super smooth. There's some people out there that you meet, when you can tell they know what they're doing and Jackie Is definitely one of them. Highly recommend her!!! Thank you so much.”
“I've been working with IF for about a year now, and I've been very pleased. They are informative, responsive, and happy to answer any questions or concerns I have. They have also followed through with everything they've promised so far. Hoping a long relationship with a lot more of the same!”
8AM - 8PM
2700 Sunset Rd Unit #14, Las Vegas“I've worked with Lisa on a few files and she is always very pleasant and goes above and beyond to communicate all the details throughout the process. The clients were happy, and I look forward to working with her on the next one!”
10AM - 5PM
6655 W Sahara Ave a108, Las Vegas“Lisa is truly amazing! She definitely found us the best lender with the best rates, and got us closed early as requested! She truly puts in the hard work to keep clients happy.”
“Had the opportunity to work with the SimpliFi team and I have to admit they are a very courteous, professional group of experts that made my house buying experience a breeze!! I cannot express my gratitude enough!!! Thank you SimpliFi!!!”
“Obtaining a mortgage is somewhat of a painful process. Mr James Medina helped to make it as quick and painless as possible. He is highly competent, easy to work with, and very responsive. Overall, it was an excellent experience.”
8AM - 5PM
2700 Sunset Rd #36, Las Vegas“Words cannot express my gratitude for the service I received from Christine Lewallen, Production Manager at Mortgage Solutions. She was remarkable in assisting me purchase me first home. From the time I called her to get preapproved, she held my hand through the whole process. She was patient and answered all my questions, even the repeated questions, with professionalism and kindness. She went above her job duties to assist me. I could not have made it through without her exceptional ability to keep me calm. She always has a smile on her face, and never seems to be rattle by the constant negotiation and PAPERWORK. She is truly one-of-a-kind. If you are looking to buy a home, make sure to contact Christine, she works non-stop, countless hours for her clients. Thank you, Christine.”
Closed
7155 S Lindell Rd, Las Vegas“So far, so good. Found a great rate for my auto refi through this credit union and decided to join the family. Oscar & Jeff worked on my loan from California & coordinated with Eddie Lakins to open my account. So far the experience has been pleasant. I like that they're a community bank and family oriented. The hours are roughly the same as a normal bank, they just open earlier. I like this.”
“ATM and service excellent. NFCU has always been excellent for me. I have had 2 full account hacks (mail theft and internet hack), Visa compromise Christmas eve. Their service and security are top notch.”
9 AM - 4 PM
671 Mall Ring Cir #100, Henderson“People are great! Always willing to help you with your needs. The credit union is always full of people and busy but when you are being serviced they dedicate their time to you and answer your questions. I highly recommend this credit Union.”
8:30AM - 5PM
7251 W Lake Mead Blvd #300, Las Vegas“This is an absolutely phenomenal mortgage company with an ethics detail oriented team that can look at your whole plan and set you up for success. I totally recommend that you reach out to them.”
“I have had a credit Union for years and I'm so pleased with the Chase App. It's made life simple and very impressed with Chase. Even traveling out of the country was easy and didn't have any hassle where the credit Union locked my funds even after telling them I was going to be away for a few weeks.”
“Wells Fargo worked on my refinance for almost a year, repeatedly requesting the same information and still declined.Change Home Mortgage wrapped the deal within 45 days including two major holidays.Jason Aiello, the Las Vegas Branch Manager, was very hands on and assisted every step of the way through the whole process.I am sending all my friends to Change Home Mortgage now for their mortgage financing.Happy new year!”
9AM - 5PM
6311 N Decatur Blvd #110, Las Vegas“I was reluctant to visit this branch because of some of the reviews. However, in my case, I received superior service from Skyler, who was staffing the front desk. It was crowded, but people were getting through the line. I recommend this branch. Thank you, NFCu”
9:00 AM - 5:00 PM
5891 E Charleston Blvd, Las Vegas“Kevin has been the most helpful teller I've ever met he's always polite and remembers me when I come every two weeks to cash my check I've never seen better customer service”
“I’d strongly suggest using FBC Mortgage! After going through several lenders to refinance my home & one that I almost even closed with and even lost my appraisal money since the deal fell through, I felt like I hit the Jackpot when I found FBC & they told me they could help me. Mike Welcom was my lender and I’m so grateful to him. When I say I went through several lenders, I went through 3 others before finding Mike at FBC. I can’t express how grateful I am to him after the frustration of dealing with so many other lenders that never had my best interest. Give them a try! I’m so happy I did!!!”
9AM - 5PM
7285 Arroyo Crossing Pkwy, Las Vegas“I've been a member of NFCU since 1977. They have consistently provided exemplary service throughout the year. NFCU"s employees are the perfect example of what real, wonderful customer service should be about. I'm so blessed that my Dad signed me up with them when I was 16 years young!”
“Doesn't look like much when you walk past, but the quality of service is incredible! The manager and banker smoothly accommodated my wife and I as we're transitioning banks. He was very patient and guided us throughout the process. My only suggestion is increasing bankers from one to two. Overall, great banking experience!”
10:00 AM - 6:00 PM
7075 W Ann Rd, Las Vegas
“I have been a customer of Chase Bank for 6 years and I am very happy with their service. The bank is convenient, great customer service and I enjoy the app that is very easy to navigate”