Ross Dress for Less is a store that offers a wide range of brand-name products for family and home at 20% to 60% off department store prices. Customers have had mixed experiences with the store. While some find it clean and well-organized, with a constantly changing selection of items, others have felt uncomfortable due to close monitoring by staff. The inventory selection has also been described as "only so-so" at times, leaving some customers disappointed with their purchases. However, the store is generally well-liked, and customers hope for better shopping experiences in the future, particularly with the selection of summer clothing made of more breathable materials.