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“Excellent customer service. Turned a bad experience into a positive one. Ordered a cafe coffee maker that was shipped, upon opening, realized it was returned evidence by the water that was coming out of the coffee machine.Called ahead of time and spoke with Lisa who was very apologetic and informed me likely they do not have any in stock but she checked the back.Once I arrived, Lisa informed me that the she did not have any but she went above and beyond. Called for a replacement and informed me I could go while she waited for customer service to confirm replacement.She called shortly after and apologized again for the experience to confirm replacement order and expected delivery date.”
“Desert Eagle Stone is the BEST! We only trust their measurements, fabrication, sourcing, demolition, designing (with our input), and installation. Domingo and Anthony are budget and time conscious, as well as creative Artists. Peter and Alan are diligent, hard working and very experienced. Alan was always on time and worked all day efficiently. They are flexible when issues/changes arise. The entire Team has completed all of our bathrooms so well with the WOW factor every time!”
“Good experience overall. Although, I had ordered the same item in two separate orders! It wasn’t apparent though that the first one had gone through. Watch out. Anyway, it got rectified promptly, and my one item is on its way. Good price. Happy so far.”
“I woket up this morning at 9am. And felt really sick. I saw that a message from my company had come in at 5 am. while I was asleep, for an apt. to deliver here. I couldn't make it. I called talked with Brian, who was really nice and he gave me a new apt. Thanks! great customer service here.”
Kitchen And Bath
Kitchen And Bath
Kitchen And Bath
Kitchen And Bath
Kitchen And Bath
“LeAnne is terrific to work with. She has great ideas. Within 40-minute materials for bathrooms, showers, and flooring for the entire house and baseboards were finalized. She entered everything on her tablet as we selected materials. We walked to her office where the printed order was waiting for me. I had spent a couple of days on this before I met LeAnne. I should have met her first.”