The Gardnerville, Nevada O'Reilly Auto Parts store #3530 located at 1375 US Highway 395 North is praised for its outstanding customer service. Customers highlight the friendly, knowledgeable, and helpful Parts Professionals who go above and beyond to assist with a variety of automotive needs. Many reviewers mention taking advantage of the store's free services, such as battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. One customer was especially impressed when a Parts Professional named Jerry was able to locate a discontinued part they needed. Others appreciated the store's Loaner Tool program, which allows customers to borrow tools for their projects. During inclement weather, the store has proven to be a lifesaver for customers. A reviewer recounts how the staff quickly helped replace their windshield wipers in the middle of a blizzard, while another was grateful when a Parts Professional named Tony provided a loaner wrench and allowed them to clean up after an unexpected car repair. With over 6,000 locations nationwide, O'Reilly Auto Parts is known for its convenience and wide selection of parts, tools, and accessories. Customers consistently recommend the Gardnerville store for its exceptional service and ability to handle any automotive need.
Eric was an absolute gem. My truck was making a weird noise so I stopped in to see if anyone could help me diagnose it. He threw on a jacket and followed me into the rain, helped me diagnose the issue, and followed up by calling a shop to see if they could fix it for me. Made a stressful experience a good one. Great customer... read full comment
May 2024
Had the parts I needed and in stock.very helpful older gentleman.
March 2024
Paul was very helpful in getting me back on the road!
