Elko Chrysler Dodge Jeep Ram is a renowned dealership that consistently delivers exceptional service and support to its customers. The service department, in particular, is praised for its industry-leading expertise and customer-centric approach. Despite initial challenges, the dealership's management, including David Booth, has demonstrated a strong commitment to resolving customer issues promptly and effectively. Customers have commended the team's willingness to go above and beyond to ensure their satisfaction, even when faced with complex situations. The service staff, including Tricia, Sonja, Dennis, and others, have been described as friendly, patient, and highly knowledgeable. They have earned praise for their ability to diagnose and address customer concerns efficiently, often going the extra mile to accommodate their needs. Customers have also highlighted the dealership's shuttle service, which provides a convenient and helpful option for those who need transportation while their vehicles are being serviced. Overall, Elko Chrysler Dodge Jeep Ram has established a reputation for excellence, with a team that consistently delivers exceptional customer experiences. Whether it's purchasing a new vehicle or seeking service and support, customers can rely on the dealership's commitment to providing top-notch service and support.
Trisha is always a huge help with any questions I have.
March 2024
A hub of knowledge and potential for more. This dealership, especially the service department, represent the absolute best when it comes to industry standard.
August 2022
Amazing people! Tricia, Diane and Jeff...from beginning to end you were all super friendly, no pressure and answered all my questions. I am so happy and glad I stopped in. Thank you all for such a positive experience buying my first car from a dealership!
