Greater Nevada Credit Union (GNCU) is a financial institution that has proudly served the people of Nevada since 1949. Unlike traditional banks, GNCU's focus is on maximizing the value they bring to their members' lives, not just revenue. The Eagle Station branch on Eagle Station Ln offers a range of personal and business banking solutions, including an on-site ATM/ITM, safe deposit boxes, and a coin machine counter. Customers consistently praise the credit union's excellent service, whether it's online, over the phone, or in person. The staff is described as pleasant and helpful, going above and beyond to assist members, even during difficult times. One member expressed gratitude for the support they received after the passing of their husband. However, some customers have experienced longer than expected wait times for services, such as the 10-12 weeks mentioned for receiving a vehicle title. Despite this, the overall consensus is that GNCU is the best bank in the state of Nevada, making life a little easier for its members.
They take forever. You are extremely lucky if they pick up the phone after you’ve signed paper work or already open an account or loan request
May 2024
Never had a problem with GNUC, and they have always been so king and helpful. Interior of this location is warm and comfortable, and fast and quick trip, as always.
April 2024
The staff at this credit union are pleasant and helpful. However, we paid off our vehicle recently and received an email regarding our title. It said we can expect it in 10 - 12 Weeks! Are you kidding? 10 to 12 weeks is ridiculous.
