First Independent Bank
BanksHours:
1818 E College Pkwy, Carson City NV 89706 Hours
About First Independent Bank
First Independent Bank, a division of Western Alliance Bank, is a regional bank with significant national capabilities. Founded in 1999, the bank offers a full spectrum of tailored commercial banking solutions delivered with outstanding service. With offices in Reno, Sparks, Carson City, and Fallon, First Independent Bank puts clients at the center of everything. Customers consistently praise the bank's exceptional customer service. The friendly and knowledgeable staff is described as going "over and above" to assist with all banking needs. Employees are said to know customers by name and provide a warm, welcoming atmosphere. Specific staff members like Ellie, Maria, and Abby are highlighted for their outstanding service. Reviewers express loyalty to First Independent Bank, with one customer banking there for over 15 years. The small-bank feel is appreciated, with the team exhibiting top-notch service and addressing all concerns promptly. Overall, First Independent Bank is regarded as the "best bank" by satisfied customers who have recommended family and friends to the institution.
Most Recent Reviews
March 2024
Ellie and the entire Carson City staff bring the personal touch back to the Business Banking experience. Everyone is very friendly, approachable and above all HELPFULL. Thanks for the SMILES.
January 2024
I love banking at the Carson City branch. The staff is always friendly, attentive, and helpful. I've been a loyal customer for years and have no plans to switch banks.
December 2023
I have been a customer at the bank for over 15 years and the employees always go out of the way to make you feel welcome. They are helpful and know you by name, which is important to me. I love the small bank atmosphere. I've referred family members and friends. I think this is the best bank!!
More Comments(12)
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