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“I highly recommend Eathan for your next home loan. Throughout my entire home buying journey, Eathan consistently demonstrated exceptional professionalism and dedication to ensuring a smooth and stress-free process. Eathan was always willing to address any questions or concerns I had, no matter how big or small. His patience and clear communication were instrumental in helping me navigate each step of the process with confidence.If you're in search of a trusted partner for your home loan needs, look no further than Eathan. You can expect to receive top-notch service and support every step of the way.”
“Britton Hamm is amazing he walked me thru the entire process of setting up a commercial checking account! His communication and knowledge was awesome. I had never done this before so he helped me understand every point. Highly recommend going to this branch!”
“Very high efficiency! Naomi is wonderful, she answered all of our questions and she is so patient. Will definitely recommend Four Points FCU for future services.”
“I had a great customer experience, the staff was attentive, meaning they treated me like I was the only customer. Courteous, very knowledgeable, and kind. They greeted me with a smile which changed my day. Thank you, COBALT Credit Union.”
“Perfect location to withdraw cash on-the-go. Lobby is absolutely gorgeous, bright, and warm. Staff is always friendly and willing to help make a member's experience wonderful.”
“i went into the 15325 millard branch location and laura was an absolute queen! she helped me in a timely matter with a smile and it made me feel welcomed and like family. laura deserves a raise for her excellent customer service! 5 star rating isn’t good enough for how well she helped me.”
“OMFC's current promotion re: HELOC/2nd Mortgages is quite timely and a great offer! Thanks, OFCU, for always putting your members and potential members first!”
“This bank branch is so great!!Denisha, Todd, and the ENTIRE STAFF are so professional, kind, down to earth, truly wonderful people! They always go beyond & out of there way to help resolve all issues! I highly suggest them. Thanks to all of you.”
“Randy and his team have been fantastic to work with over the years. During COVID, they were first to assist us with PPP and recently they took over our building financing. Great team. Highly reccomend.”
“10th street down town Sandra Rodriguez, and Alexa were so helpful I’ve never been explained all the credit details so well and clear in a way I understood they both deserve raises because no one else at any other branches have ever offered to explain things that are super helpful to people. Also maybe other bankers can get trained to inform other cobalt members can benefit from.”
“I stopped at this bank when visiting Omaha. I was desperate to cash a check for gas money to return home. I had left my ATM card in a machine and lost it. They offered no help because I didn't bank there. The customer service call center told me that these decisions were up to the branch manager. The teller wouldn't allow me to speak to the branch manager at all. I had ID and my mother has banked her her whole life. She's 94 years old. None of that mattered. I had to find a check cashing agency that charged me 10% of the check amount. I wouldn't recommend this bank anymore. No empathy for a traveler in need.”
“The best move I could've ever made for my business. I have been nothing short of amazed at the constant excellent service the folks at First Savings Bank give us. They now handle our personal accounts as well and I couldn't be happier with the continued amazing service! Looking for a bank that actually cares about their clients? Look no further than First Savings Bank.”
“The clerks at this location are very professional and yet friendly. They go above and beyond the scope of their duties. As far as the office goes, it is clean and offers restrooms for its customers.”
“Very happy to have you as my bank! Jordan was so helpful and accommodating of my needs. Made a difficult situation so simple and efficient, saved me a lot of time and headaches!!! Thank you very much!! Jo VanBriesen”
“I spoke with Kaitlyn on the phone and she was very helpful! Jessica helped me open my account and everything was smooth & easy. Even got a welcome gift. Great service & environment.”
“Janne and the rest of the team are OPFCE have always been some of the best people I know. That's why I've been Banking there for the past 40 years.I really can't imagine Banking anywhere else. Thank you !”
“Marcus and his team were incredibly helpful through the whole process of applying for and getting the PPP. I am able to keep my small business going through this extremely difficult time. I can't thank you all enough!”
“Jeff Williamson and his team were great throughout our home-buying process. We had no intentions of buying until later this fall but with Jeff’s expertise and guidance, he got us into the home of our dreams six months early! I recommend Belay Bank Mortgage to anyone looking to buy a home.”
“I love coming to Colbalt CU for my banking! Christina Hoffart was very knowledgeable and assisted me with all my needs. Thank you so much for all your help, it was a great pleasure to work with you! I give her 5 stars!”
“My experience with the PenFed representative was excellent, she was very knowledgeable I felt she had my best interest at heart, I did not felt rushed and she was very pleasant and professional.”
“Marcus helped me set up an account here. He was polite and professional, and based on other reviews of this bank, this branch seems to have the customer service and amenities necessary to keep one coming here. Only reason I did not leave 5 stars is because of certain little things like having to press the intercom just to enter the lobby (I understand security concerns but I have banked at places that don't have this feature) or other minor stuff that doesn't really affect the bottom line.”
“I have been a member for around 49 years, I have always had excellent dealings with the credit union over these many years. Susan O’Connor and the whole staff are top notch!”
“This is an amazing bank. The service cannot be beat. It's friendly and person centered. Ask for Todd - he's a great guy. Also, make sure you grab a cookie in the lobby. They are top notch!”
“Both Kim and Maris were so very helpful in setting up an online external payee account, so I can now have checks drawn electronically and sent to that account!They both spent lots of extra time with me, and I am very glad to have them on my side.”
“I was in the process of getting a new car and was referred to Anthony. He was very professional, easy to talk to, and skilled. Anthony went above and beyond with providing excellent customer service. I do not know much about car loans, but Anthony eased my stress by taking care of things to make sure my needs were met. I felt very comfortable as a new customer and would highly recommend going to him.”
“It’s kind of hard to reach them on the phone but you have to try again and again, but anyway the staff were very friendly when I went inside, they helped me with what I needed.”
“The lady at the first window (her name begins with a J) she is a superstar on making people feel welcomed! Each visit was better than the last...10 out of 10 for me!”
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“I opened an account at this specific bank because I looked up reviews for all the local banks in the area and most of them, even the smaller chains, had numerous lousy reviews. I don't even bother with the mega banks as customer service is practically non existent at most of them, and this is about as far as you can get away from that! The reviews definitely make a difference, as I was told by the nice woman helping me set up my account that they typically rely on word of mouth from customers and I was one of the rare few to come without any prior knowledge from a current customer!”