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“Location ....location.... location...love it...so convenient and close to home...and our pup gets to go for a ride ...serves as our "look out" guard dog while using the drive thru”
“I absolutely recommend Karla! She is extremely helpful, kind, and quick! She’s helped me several times with different things and has always been great and makes every process super smooth!”
“I have been banking here since 1997 when they took over Norwest and I had moved to Bellevue. The staff has always been so friendly and knowledgeable. Wait times when busy are minimal, the area is clean. Drive thru has always been quick and easy. Hours are convenient.”
“I went to the Bellevue location to pick up a cashier's check. Romelyn, the individual that assisted me, was really thorough in answering my questions and resolving my worries when I had inquiries concerning the charges on my checking account. For having direct deposit, she even offered me the benefit of having my ATM cost reimbursed. That will allow me to use any ATM nearby, which will save me a ton of time and money! The reasons why people still desire to visit banks are employees like Romelyn.”
“Shelly and her team are second to none. I have several business accounts with West Gate and they are hands down the best option available. If you want the personal touch to your banking needs you must come to the branch in Bellevue. Never will you receive this level of customer service at the large institutions or would they know you by name when you walk in. Thank you West Gate Bank of Bellevue!! You all ROCK!!”
“I made an appointment today to change my account information and AJ was incredibly helpful and efficient. I was in and out in less than 10 minutes. It was a wonderful experience.”
“This branch has become my go-to location for prompt and attentive service. Most recently, I needed help resolving an issue with a US Bank phone department. The branch manager, Michele, went above and beyond to help me. The empathy and understanding she showed me was appreciated greatly by me. The issue I had was resolved quickly, and Michele communicated with me consistently throughout.”
“I have spoken to Jenny at the Bellevue branch several times and she has been BEYOND helpful! I called with little to no information, no idea what I needed, and she was patient, kind, helpful, knowledgeable and not at all condescending as has been my experience with other banks. She even called me and left a voicemail when she thought of something else that could do to help me. She is a credit to ANB and they are truly lucky to have her. I’ve never done business with ANB but I will now because of my incredibly wonderful experience working with Jenny!!”
“This bank is full of smart people willing to work with a person. When my Son passed away I had to fill out a small estate affidavit..blah blah.. I did what I had to do but the people at this branch were the only people smart enough to know how to deal with my situation. They know me by name and are the best and smartest people.”
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“Came in to make a deposit and talk with a personal banker which I could not do at two other locations earlier in the day (42nd st & Southroads branches) which was frustrating! Drove to the Twin Creek branch and Michelle helped me, and explained things very clearly. Both girls behind the counter on 12/10/22 were very friendly and had motivation and ambition with their work that you rarely see anymore. Thank you.”