Verizon, a renowned telecommunications company, is praised for its exceptional customer service and professionalism. Customers consistently report positive experiences, with staff members like Pete, Vanessa, and Cayli going above and beyond to assist them with phone setup, switching providers, and addressing their needs. The stores are well-staffed with knowledgeable professionals who provide efficient and friendly service, even when the product selection is not fully stocked. While the company may engage in some upselling tactics, customers generally find the overall experience to be satisfactory and appreciate the convenience and reliability Verizon offers.
I had some trouble getting set up. Went in and Pete helped out so much got me set up with my new phone that day. Thanks a bunch great service.
January 2024
The lady who attended me did her best to explained more on what i see on their 25 per line switch promo.
November 2023
My husband and I went in today to switch to Verizon. Vanessa was an absolute rockstar during our visit and helped us get new phones as well as switch over from our old provider. We could not have been happier with the customer service.
