The Verizon store in Missoula offers a convenient location for customers seeking the latest mobile devices, 5G home internet, and business services. Customers can visit the store or use online options to schedule appointments, place orders, and choose from various pickup or delivery options, including free 2-day shipping and same-day delivery where available. Reviews highlight quick service, with some customers experiencing minimal wait times and affordable plans, making the process smooth and painless. The staff, including knowledgeable representatives like Weston and Jake, are praised for their superb and efficient customer service, guiding even those who are less tech-savvy through system upgrades and other needs. While the store provides excellent network coverage and security, some customers noted that the in-store process can involve unavoidable wait times, especially for services like obtaining a physical SIM card, which may be influenced by the store’s primarily older or less tech-savvy clientele. Overall, the store offers good service with opportunities for improvement in reducing wait times.
