Heritage Inn is an affordable hotel with nice, clean rooms that serve their purpose, though some find them a bit dated. A notable feature is the enclosed atrium with a pool, which some rooms overlook. However, some rooms, particularly those not facing the street, can lack air movement. A common critique is the lack of available outlets by the bed, requiring guests to move lamps or use extension cords for devices like phones or CPAP machines. The staff receives consistent praise for being extremely friendly, accommodating, and always ready to answer questions. The on-site sports bar and restaurant are good, serving great steak dinners and offering a comfy outdoor patio. Opinions on the complimentary continental breakfast vary dramatically, with some guests declaring it the most amazing and extensive they've ever had, while others found it very meh. The hotel has adequate parking, even for commercial vehicles. While some details like room outlets and breakfast information could be improved, many guests had an amazing time and plan to return, considering it their go-to hotel in Great Falls.
Extremely friendly front desk staff, I checked in and became extremely ill and they were very accommodating for the three days I stayed as well as a late checkout on last day even though it was hockey season and hotel was booked.
October 2024
The best complimentary breakfast I've ever had...and I've stayed in a lot of hotels in my career. The people were great and the restaurant served a great steak dinner. I will definately come back.
October 2024
Rooms were ok. They served their purpose. The staff was super friendly and always ready to answer my questions. Free breakfast was....you get what you pay for....very meh....but it made a turd.
Property Amenities: Express check-in, Breakfast available (surcharge), Elevator/lift, Express check-out, Fitness facilities, Safe-deposit box at front desk, Spa tub, Casino, Fireplace in lobby, Conference center, Laundry facilities, Bar/lounge, 24-hour business center, 24-hour front desk, Restaurant, ATM/banking, Business services, Meeting rooms, Conference space, Dry cleaning/laundry service
