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8:30AM - 5:30PM
1015 Grupp Rd, St. Louis
Post Offices
“There are other post offices closer to my home, but I choose to drive a little further to use the Des Peres facility. The staff there have been much more personable and helpful than other post offices. As others have shared, Dottie rocks passport renewals! She carefully reviewed our applications today, stapled our checks to the appropriate spot on the form, and told me when and how to check on the progress of our renewal. Thank you Dottie!”
“The location is out of way for most.I cannot attest for how the staff deals with customers.Only been here 1 time, and it was closed.The parking lot is very adequate and clean.It is an old school building.You have access to your post office boxes, but there's no access to a 24-hour stamp kiosk. Which was my only reason for visiting.Didn't to see what the covid protocol was.”
“Ryan was AMAZING ! I went to the chesterfield location first and their staff was telling me to go to the bank and Walgreens for my passport fee money order and passport photo. When I got to Ballwin, Ryan went over my passport application and helped me with all my paperwork and got my picture taken within minutes!!”
9:30AM - 5:30PM
2829 High Ridge Blvd, High Ridge
Post Offices
“Every time I walk in, I am greeted by a sweet lady. Go in with a positive attitude, get treated with one. (Vice-versa)Also, being open till 1:30 on a Saturday? Can’t beat it anywhere else.Great Service!”
8:30AM - 4:30PM
4650 Gravois Rd, House Springs
Post Offices
“Kelly, works at the desk is amazing. It's a shame they do not come down our road, but they always make interactions easy and pleasant. Shame to see all the negative reviews.”
“I have to rave about Lisa. She's always kind and patient with me. She answers my questions thoroughly, despite having a line. I go out of my way to come to the Arnold Post Office! Thank you!”
“Came here because package had not arrived when it was expected to arrive. Had called the general USPS customer service line and didn’t quite get the answers I needed with their automated service. Came here and everything was taken care of for me!
No line when I arrived. Friendly staff who communicated clearly. Grateful for my helper who quickly listened to, then acted on my concerns. Professional, effective, respectful and personal too! She tracked down the package and brought it to me before it got out on the truck for delivery today. Now I have my long anticipated package!! Thank you!”
“For 13 years, I have used the Town & Country Post Office actively, often asking to hold mail when on trips, without a single failure. In my experience throughout that time, the staff has been responsive, pleasant, and courteous. Only once in that time have I had the mail another address come here, and only once has a letter to me been sent to another address. So, I'm puzzled at serious negative experiences with this post office.”
8:30AM - 6PM
16105 Swingley Ridge Rd, Chesterfield
Post Offices
“We worked with Twyla at a passport appointment and she got it done so quickly and easily! At the other location, they kicked us out because we didn’t have enough time to fill out our application and complete the appointment. Today, Twyla helped us get our passport so efficiently and we love it. Definitely will return to this location for another. :)”
“G this is the worst post office I my area I’m about to share multiple experiences postmaster general needs to do something about this one get some new staff and a new postmaster in there. There staff absolutely hate their lives! Went in today 2/3/2024 tried to send certified mail to get a receipt with no postage necessary and federal law retaining to no postage on my letter envelope. Lady didn’t even look at it put the label over and tries to charge me which is a felony according to the law. Another incident I was in there mailing some stuff and I decided to take a picture of my envelope and the public lounge and one of the ladies who hate her life said I couldn’t film or take pictures inside public areas so I proceeded to film according to my first amendment They proceeded to call the police on me for the police to completely ignore me to go in and educate the postmaster of the posted rules on the wall! you guys are meant to uphold the constitution as an officer and a servant of we the people I only put five stars so my post actually gets seen because there’s so many bad reviews at this location! And absolutely please do not go to this office for your passport they’re way better places That know how to handle special American passports A.k.a. American non citizen US National passports they have no clue on the constitution and And how to actually run this post office!”
“I was at USPS for my New Passport Application. Victoria from USPS was very helpful. She ensured and checked that I had all the required documents. She made the process very easy. Unfortunately the Passport Photo service was not working.”
“We had made appts for new passports, the appt didnt show up on USPS appt schedule! They were still able to get us in and out promptly with our passport info completed!”
“Every time I came to drop off a box, my experience was good.
No issues with anyone working here. Workers are under a lot of pressure in this industry. Here, they seem determine to finish the task quickly and efficiently!
Arrive here close to when they open if in rush or generally like a chill atmosphere.
Usually there is one person at the desk.”
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“the Staff in this place is the most friendliest USPS workers that i've ever met. Especially to their manager Cheryl Thanks for your Awesomeness Cheryll and others too”