River City Appliance receives mixed feedback from customers. Many praise the friendly and careful delivery team, who handle appliances with respect and ensure no damage occurs during delivery. Customers appreciate the effort made by staff to understand their needs and find appliances at low prices. Positive experiences include purchasing reliable refrigerators and washers at great prices. However, some customers express disappointment with product issues, such as non-functioning dryer settings and a leaking washing machine, though these problems were addressed quickly by the store. Delivery issues have also been mentioned, particularly regarding missed appointments and difficulty in communication. Despite these challenges, customers are willing to return due to the quality of the appliances and the overall service provided by River City Appliance.
Jeremy and the boys took good care of us. Good people all around. Willing to make deals and help you out. Not trying to rip you off. 👍🏼
June 2025
They have slightly used appliances. They dropped off my refrigerator and broke the front door latch to the screen door when trying to get the old refrigerator out of the house.
October 2024
Every single person that works at RiverCity Appliance are very friendly & helpful. We purchased an older model washer and it works better than a new one! Great prices too!!! 🤗💪🏼🫶🏼
