Best Buy is a store for appliances and tech items with a good supply of quality products. The salespeople can be knowledgeable and friendly, helping customers find specific items and getting them out of the store quickly without a hard upsell. The Geek Squad provides good service for setup and data transfer, though they can be busy. Many customers recommend buying the total protection plan for extended coverages and free services on appliances and tech. However, the store is often short on sales staff and their pricing can be hard to figure out. The price of their membership is considered too high by some. Experiences with car stereo installation are mixed; while one issue was resolved with an apology and reimbursement for a bad install, other reports indicate serious problems with communication, sloppy and dangerous work, and installations that caused ongoing electrical issues. Overall, it remains a familiar destination where many have shopped for years without issue.
Brandon S been here many times before and never had someone treat me like this before, great employee to have. Hard working young man. I hope his future is filled with blessings.
March 2026
I went to best buy to have my phone fixed with the geek squad
