Autohaus BMW, a family-owned dealership in St. Louis since 1966, has built a strong reputation for customer satisfaction, winning multiple awards including Dealerrater.com’s Consumer Satisfaction Award and Dealer of the Year in Missouri. Customers generally express high satisfaction with their experiences, highlighting a friendly, professional, and knowledgeable team. The purchasing process is often described as outstanding, with staff going above and beyond to assist customers in finding the perfect vehicle and ensuring they receive all available discounts. However, there are some concerns regarding service appointments, as one customer was disappointed when a scheduled filter replacement was not available, suggesting a need for better communication about inventory. The service department is noted for its helpful staff, with one individual receiving special praise for his courteous assistance. Overall, Autohaus BMW is recommended for both new and pre-owned vehicle purchases, with many customers expressing happiness with their vehicles and the buying experience. The dealership is also recognized for providing thorough support in understanding the new car features, making it a commendable choice for anyone looking to buy a BMW.
Traded in for a CPO here, they were very reasonable and fair with me. Overall a great experience. The walkthrough of how the car works was AWESOME! Recommend dealing here.
October 2025
Autohaus BMW in St. Louis did a great job getting me moved from my 2020 M8 convertible into my new 2025 M8 Competition convertible. They were fair on the trade and all went well.
October 2025
This BMW dealership has professional staff and great customer support.
