It seems they have slowed our internet speed down. If true I would appreciate knowing. Other than that the seem very polite when talking with them.
August 2023
Great service for the cost! Like every other business like this they route their calls to people that English is not their primary language which is disappointing, otherwise I would have given 5 stars
June 2022
It's refreshing to encounter real personal customer service. Your service representative went above and beyond to make sure our service problem was resolved. Sadly, this is missing in more and more service based businesses. Cannot stress enough how this increased our loyalty to your service.
Our Optimum store located in Saint Joseph, MO provides cell phones and accessories. Enjoy live in-person support and shop with one of our Retail Specialists, and more. You can explore Optimum’s products, plans, and services, and also see how Optimum can save you money on your Internet, TV, and Mobile bill. With Optimum Mobile, you can stay connected on the largest and fastest 5G network. Visit our store in Saint Joseph, MO today for all of your digital entertainment needs and receive our white glove customer service.
