Macy's at the Rogue Valley Mall offers a first class selection of top fashion brands, housewares, gifts, and furniture. Reviews note a wonderful shopping experience with patient, knowledgeable, and helpful staff at various counters, including Lancome, jewelry, and cologne. Customers report excellent service, with staff being very helpful and informative in fulfilling orders and helping find items. While the store can be a madhouse during the Christmas rush, shoppers have found a lot of bargains and good buys. The pleasant staff and great products contribute to an awesome day of shopping.
The store was neat and clean. Customer service was quick and friendly. My favorite store at the mall.
December 2024
Needed more checkers by the ladies clothing area. Was kind of backed up.
November 2024
I recently placed a Lancome product order by phone, with Catherine Louis, from the Springfield, Missouri location. Thank you for being so helpful and informative in fulfilling my order. I've used Lancome products for over 30 years.... tried others, but always returned to Lancome....great products pleasant staff. Thumbs... read full comment
