Kohl's offers a wide selection of products, including clothing, shoes, beauty items, and home decor, catering to both active and casual lifestyles. The store often has many customers, which can make shopping busy, but it provides good value with sales, Kohl's Cash, and hassle-free returns, along with free store pickup for convenience. Customer service varies; some shoppers received friendly, helpful assistance, especially from certain associates, while others experienced less interaction or rude behavior at checkout. The store environment is inclusive and welcoming, with staff members generally friendly and eager to help, making shopping for family essentials easier. Kohl's also supports community efforts through its Kohl's Cares program. Despite occasional issues like missed security tags, staff handled situations professionally. Overall, Kohl's is a popular shopping destination known for its variety, affordability, and friendly atmosphere, with a focus on making customers feel comfortable and valued.
The store is crowded with items. Good luck finding what you’re looking for but I did score a good item and used the self checkout and it worked very well!! Even got me a discount I didn’t know about!!
December 2024
People were everywhere. I really didn’t have a good selection of everything but could just be the time of year pretty decent.
