Dillard's at Battlefield Mall in Springfield, Missouri, is a large and well-known fashion retailer that offers a wide variety of clothing, shoes, handbags, accessories, cosmetics, lingerie, and home items. The store features products from popular brands like UGG, Brahmin, Polo Ralph Lauren, Michael Kors, and Eileen Fisher, providing customers with quality options. Shoppers often praise the friendly and polite staff, highlighting employees such as Tashe in accessories, who is always helpful and makes gift shopping easier. The men's department, especially the North location, receives high marks for its excellent customer service and diverse selection of brands. Employees like Jesus in the men's suit department are recognized for their knowledge, personable approach, and ability to manage multiple clients, making shopping a pleasant experience. Customers appreciate the professional advice and find good value in the products, especially for special occasions like weddings. The store also has a welcoming atmosphere, with staff like Christine in the juniors' department and the store manager creating a positive shopping environment. Overall, Dillard's provides a quality shopping experience with a broad selection of merchandise, attentive service, and a focus on customer satisfaction.
Angela was very helpful helping me find my pant size I needed. She was very kind and knowledgeable. Shes also been with the company 15 years! Shes a pro and got me in a Dillards Card. Cant wait to come back and use it!
January 2025
I never knew how good of a shoe selection they had! It was amazing!
January 2025
The new chanel counter manger was so personable and knowledgeable about the whole department and was a absolute delight to talk to! I wish I could recall his name!
