7:30AM - 8PM
9200 MO-45, Parkville“Pros: Good variety, good quality of seeds and spices, location
Cons: Parking, Prices on some items, lack of information on spices and coffee, floors need upgraded in some areas, customer service
I have been to this location on several times as well as my father. He in an expert Gardner and I am a certified professional Landscape Designer with 10+ years in the industry. I love the bird plant seeds that this location has to offer. However the conversation with the staff is strained and come with a lot of effort as they seem to not really care to discuss the particulars of certain questions regarding their selections.
I am not sure if this is a post-covid issue but it is not acceptable and needs to be addressed. I asked a woman who I was ordering seeds from various questions on some wild flower shade mix. I asked her what the shade time was for the and she acted abrasive and bothersome at the question.
I asked several other questions and received the same response which led me to finish my transaction and leave the store. The next time I think about visiting this store I will consider whether I want to experience poor customer service again.
Parking can be a bit of a bother on the weekends but is usually not an issue if you know the location and are familiar with its surroundings.
The price of items in this location are a bit high and may be mass produced. I mention this because I have found several of the items located here at nearly 25% cheaper at other locations. This may be due to the locations overhead. For the most part I would say that the price can seem high for some things and fairly reasonable for others. Do your market research if money is a priority.
One last thing that I want to bring up is the condition of the floors and the how the transitions from one room to the next can be precarious so use caution if you have mobility issues.”
“Ethan is the MAN!! Took the time to listen and provide solutions for our corroded pipe problem! Have shopped all over town and Strasser's is the only store that has what we needed!! Thanks Ethan for seeing, understanding, and helping to solve my plumbing crisis!! I'll let you know how it turns out... And don't forget Belen!! She is so helpful and kind!!”
9AM - 4:30PM
301 W 8th St, Kansas City“I used their website for a business purchase. Their email response was prompt, their delivery quick, and their prices (closeout sale) were low. I'd buy from here again!”
“Always top-notch. they are far removed from their roots in downtown KCK. still exco3llect at what they do, they are probably the best commerial locksmiths in town.”
“Had to replace my 30 yr old craftsman reciprocating saw...found a Bauer one at Harbor Freight for $39..It will only be used sporadically...so will see how it lasts..don't have high hopes it will last as long as the Craftsman but it wasn't top of the line when I bought it either...”
“This was a fun store to visit today. There were a lot of cool little things here and there for decorating and for yards and other Hardware needs. I stopped in to have some knives sharpened which was a little bit chaotic because there were a lot of people necessary to finish that transaction. Overall, I was happy with the cleanliness of the store in the friendliness of the people who worked there. I will be picking up my items soon and will hopefully be happy with that as well.”
“This is the GO TO spot! They literally have everything & the owners & family have been there FOREVER. My favorite place for any household need (or want?).Always super helpful & knowledgeable about items you're looking for...they got you & kind about it?”
“By far the best ace I’ve been to, every time I go James is always giving me top notch customer service. He helps me find the things I need and always has a pleasant attitude.”
“I’m only leaving this review bc I go every spring/summer to this location. The nursery/gardening/plants are top notch here and a great selection. I get things here that I don’t see elsewhere.The person in charge of the flowers/plants is on top of it. She’s kind, helpful- knows her stuff and works hard.This is my go-to in town.”
“I needed a dual chamber pressure regulator, they had it in stock and a reasonably priced compared to other places I called first. Friendly knowledgeable staff at the counter.”
“This business is top notch. Traveling home from Montana to St. Louis I had a bearing go out on my utility trailer. I stopped there to see about renting a flatbed to get it home. They suggested the might be able to repair it. I continued home while they took a look at it. It turned out it needed an entire axle - not something they do. I got a flatbed in St. Louis and went back to get my trailer and they helped load it a day and a half later. For the diagnosis, the storage and the help loading it they did not charge anything. For anyone in the KC area looking for a customer friendly rental place this is it!”
8AM - 4:30PM
1501 W 31st St SUITE 607, Kansas City“This place sells wholesale and in bulk.I only needed two screws . They we kind enough to take time to help me find what I needed. Wish more businesses had this Customer service”
“Called with a repair question on a very old Bostich air nailer. Whoever I talked to was very courteous, knowledgeable, great listener, and honest. Explained their repair charges and suggested I may be dollars ahead just buying a new unit from them or a number of other retailers. What great and honest customer service.”
“Just wanted to take the time to praise Warren. Spent some time with me in making sure I ordered the right part for my client. Shipping was fast and all questions were answered. Will definitely be coming back to you guys for any doors and window needs I come across.
Lee @ TwoHandyDudes”
“I've always been treated very well here.Everyone, has been extremely helpful and courteous.Great staff, and always has what I need.The store is always clean, and we'll stocked.It's in a very convenient location.Management is on top of everything, no problem here.”
6:30AM - 10PM
4949 NW Old Pike Rd, Gladstone“As a first home owner it can be frustrating when things break. Our kitchen faucet broke and we went to Lowe’s (because it was closer to us) to try to replace the hose we found online-the help we received there was not great. We were ready to give up but decided go to Home Depot on the off chance they had he hose that was impossible to find. Timothy Danuser went above and beyond to assist us in finding the correct faucet and explained in detail how to install it and recommended a special wrench to save us time and frustration. As a first time home owner I can’t explain how much this meant to us. We will definitely be driving the extra few blocks to Home Depot for our future purchases.”
“It's a big box store, but they have a pretty good selection of most things you would typically need hardware wise.
The garden center has an alright selection of plants, even a few heirlooms in the spring.
The staff is usually friendly and helpful. They are typically busy and sometimes take a little while to free up for assistance, especially when busy.”
“Great customer service! Quality products. 1 board cracked in half & driver called it in and they reached out to us in less than 30 minutes and will have replacement sent next day! Best service I have seen in years! Thank you!”
7:30AM - 4:30PM
1235 Erie St, North Kansas City“Had a project go sideways a little bit, Kevin did an exceptional job on helping us fix it and taking care of us as customers.Highly recommend their quality and their customer service.”
“As I'm launching my lawn service it's always helpful to have access and friendly customer service. The self check out is useful, but the customer service interactions at check out make the visit really worth it.”
6AM - 8PM
8900 NW Skyview Ave, Kansas City“I purchased Rockwood shutters from Home Depot. The sales people were nice, helpful. I had a choice of doing a virtual measure of my windows with a rep from Rockwood or having someone come to my home. I chose virtual. Skeptical but WOW. Candy Armer from Rockwood was awesome. Together, we got it done with little effort and she got me an estimate. Next, I got an email from a member of Rockwood's Concierge team. They informed me that they were there for me throughout the process. They made arrangements for the final measure. The installer came and was terrific. We went over all the details, how the shutters would be mounted, open, close. My windows can be tilted in and cleaned top and bottom -- all accounted for. A date was set for installation, Doug came, installed them AS SCHEDULED. NO DRAMA and I L O V E this product. They are gorgeous! I highly recommend both Home Depot and Rockwood. Home Depot has the BEST payment plans to you can pay over time. I've done it many times and had great success. Rockwood exceeded my expectations multiple times.”
“I came in asking for moving boxes, you know, thinking that they just unloaded a truck and was going to give me the boxes that their product came in.. Boy, I was wrong! They apparently have an isle totally dedicated to moving. Go figure. Huh. Talk about being totally confused ? because this is not what we did growing up! We stalked the Dollar General, waiting for the delivery truck to come. Then bum rushed them. The employee's barely had any time to get the merchandise out of the boxes. "Sorry, guys! The sheriff will be over any minute to escort us off the property. Gotta go! Thanks!".”
“Right after Mother's Day, I bought this incredible begonia as a hanging basket for $12. Planted it & look at it now. It's been beautiful all Summer and now Fall!”