Honda Parts - Lee's Summit Honda is a dealership known for its friendly staff and good customer service. Customers have had positive experiences both purchasing vehicles and during service visits. One customer praised a salesperson for being attentive to the key items they wanted in a vehicle, making their first car shopping experience enjoyable. The dealership is recommended for families or friends looking for dependable cars. During service visits, customers felt they were treated fairly and courteously. Despite a mistake by the dealership’s past finance manager that canceled a covered extended warranty, the dealership took responsibility by covering necessary repairs and additional needed work like new tires and brakes. Although the warranty issue remains unresolved, the customer expressed confidence that the dealership will continue to treat them fairly and resolve the situation. The service and sales managers have been described as exceptional, and the customer appreciates the dealership's open communication and willingness to address problems. Customers also highlight the dealership’s efforts to make the process easy, including sending a care package of cookies as a thoughtful gesture. Overall, Lee's Summit Honda is seen as a trustworthy dealership with friendly staff who aim to provide good service and support, making the car-buying and service experience positive and reliable.
Good place to be, excellent service and professional advisers, will do business again
January 2023
I had a great experience here with Dylan. He was very attentive to the key items I wanted in a vehicle. He made my first car shopping experience with Honda an awesome one. I would definitely recommend this dealership to any family or friend looking to purchase a dependable car.
June 2022
Always prompt, courteous service for my oil changes.
