Lowe's Home Improvement is a go-to destination for all your home improvement needs in Lake Saint Louis, MO. The local store offers a wide range of products, from gardening supplies to new appliances and paint colors, as well as a variety of patio furniture options. Customers often praise the excellent customer service they receive, with helpful staff readily available to assist them. One customer, for instance, was impressed by a gentleman in the nut/bolt aisle who found exactly what they needed and provided the necessary details. Another customer, Kristin, efficiently checked them out so they could be on their way. However, the store's rewards program has received mixed reviews. While one customer was able to redeem their accrued Lowe's money with the help of Becky at the service desk, they found the process of redeeming points to be cumbersome and felt the program could be improved. Despite this, customers generally express satisfaction with their overall experience, with one praising the helpfulness and friendliness of the staff, even when they accidentally ordered to the wrong Lowe's location. Another customer, Terry, provided excellent recommendations and assistance with the purchase and installation of a new microwave.
It was a great experience. Samuel was very knowledgeable and extremely helpful. Samuel was able to tell about the various washers & dryers
June 2025
My favorite big box store for plants and other products.
June 2025
Excellent customer service, the gentleman in the nut/ bolt aisle found exactly what I needed and told me what size it was and found the items for me! A fabulous clerk named Kristin got me checked out quickly so I could be on my way to fix the broken items I love good customer service in a hardware store.
