West Elm is a furniture and home decor store that offers a wide selection of beautifully displayed products. Customers have praised the store's helpful staff, particularly the store managers, who take the time to assist shoppers in finding the right items for their homes. The prices are considered good compared to other stores with similar style and quality. Customers have had positive experiences with the staff, who are described as friendly, helpful, and not overly pushy. The store is known for its exceptional customer service, with staff members going above and beyond to help customers find what they need, even tracking down discontinued items. Overall, West Elm is a pleasant shopping experience for those looking to furnish their homes with high-quality, stylish pieces.
Good prices compared to other stores with comparable style and quality. The Harris sofa on display here in the Cardamom velvet fabric.
June 2024
Great pieces of furniture and decor. Helpful staff.
March 2024
We popped in here while walking around the Plaza doing some shopping. Everyone was friendly and greeted you as you walked in. We found a discontinued duvet cover that was not a king size. Janna went ABOVE & BEYOND to help us track one down along with shams in Pittsburgh. Spectacular service!
