Cell Phone Stores in Kansas City, MO

30 locations found near Kansas City

“Good customer service fixed my phone in just 10 min & gave good price for it and good deals here on accessories I recommend this store for any electronics and phones”

4.9 Superb240 Reviews

“Grey is an awesome representative! He is great with all customers! Grey is very Professional & Patient. Thanks Verizon for having Grey as a employee. Grey rocks! He's a keeper!!”

4.9 Superb223 Reviews

“I love this Latin on 55th and troost kcmo. They are always polite and get me with a smile. Very professional and helpful. Thank you so much for saving the day... again ??✨️??✨️?”

4.8 Superb164 Reviews

“Wow this guy's awesome! Great customer service. Attention to detail fix my daughter's phone and faster than he thought! Added a free screen protector too! Great service”

4.9 Superb122 Reviews

“I had a problem with my phone and no one knew what to do. I came here and he knew exactly what was wrong, fixed it and I haven’t had a problem since, come here and ask for rock, he is the best at what he do”

4.8 Superb103 Reviews

“Brother was very helpful and gave great service and Solutions for me problem. I was initially locked out of my iPhone he help me restore it and sold me a phone as well .. excellent service.”

4.8 Superb74 Reviews

“These five stars are for Travis, who helped us upgrade my wife’s phone. He asked what brought us in, he listened to our needs, and got us started down the right path. He suggested other services/products we might want without shoving them down our throats. His good service and attitude is in contrast to the manager, who hovered over his shoulder half the time we were there. Zero stars for him. The manager was VERY pushy and would not take no for an answer. He swore up and down that by signing up for two years of DirectTV through ATT, our bill would somehow go down. It sounded too good to be true, and, after a HARD sales pitch for a service we didn’t need/want, he finally ran the numbers in front of me and lo and behold, it was too good to be true. I don’t know if he was intentionally being deceptive or if he just didn’t understand our wants/needs, and I know this environment is all about the upselling, but he actively made our day and our ATT experience worse. Travis = good, Manager = Wait for Travis to become available.”

4.6 Superb188 Reviews

“I recently switched from a different carrier after 8 years and have been having issues with my service. I came to this location after purchasing my phone elsewhere. Sabrina was so unbelievably helpful and treated me as if I was a customer buying 5 phones from the store. She spent time with me, fully explained everything and how to possibly avoid the same issue in the future. She went out of her way to search for more answers and is following up! I've never experienced top rate service at any cellphone carrier location when the employee knew from the start there was technically nothing in it for them. I was so pleased I was looking for something small to buy just to thank her and she explained that wasn't necessary and I am 100% certain I will get the same treatment at this location in the future whether I am adding 10 lines, just paying my bill or having technical difficulties again!! We will be coming to this location only for all upgrades and anything else in the future!! Thank you Sabrina for being you and taking such good care of me!”

4.7 Superb83 Reviews

“I came in here last Minute right before they closed and Nathan got my phone up and running less than 15 mins. Come here and get y’all phones on and also purchase y’all a new phone nothing is wrong with they phones”

4.6 Superb114 Reviews

“What good y’all! Just got to say I enjoy coming into wow wow wireless store! They have awesome services! Everything you can think of when comes to parts for your phone & some games accessories as well!”

4.6 Superb125 Reviews

“I switched from At & t to Boost at this place. Victor here helped me in the process of the switching. Customer service was exceptional. I would highly recommend this place for your mobile shopping.”

4.8 Superb87 Reviews

“The BEST! Same day service! We have had several laptops fixed here and my iPhone got fixed today.Baba is incredible and there’s even phone accessories for sale. I highly recommend them for your phone needs!”

5 Superb24 Reviews

“Came in with a phone screen that was broken and cracked beyond repair, or so that’s what I thought. Tony fixed my phone screen so well you couldn’t even tell that it was broken the day before. Paid 75 dollars for him to fix my screen in 30 minutes! Overall 10/10 highly recommend!!!!”

4.9 Superb48 Reviews

“Went to the store down the street and they couldn't fix my ring tone. Came to this store and it was fixed in less than 30 seconds. Down the street store is lazy and have no experience.”

4.8 Superb109 Reviews

“We were road tripping through the States and I woke up in Kansas City to my phone being at 1% and not taking any charge. It had been slowly losing its ability to charge, but I hoped I could make it back to Canada. But now, on a road trip where I'd be cooked without a cell phone for a lot of tasks, I needed this to be fixed. I found this place and the guy was super friendly, got the part replaced within 35 mins and I was on my way happy as a clam. Thanks for saving the roadie and keeping us on track!”

4.5 Superb125 Reviews

“Went in today to trade in my phone and couldn’t have asked for a better experience. Paul was so helpful, very professional and made the process very quick and easy. 10/10 if you go, ask for Paul. He’s the best.”

4.4 Superb88 Reviews

“My note 10 was my favorite phone for the last few years and one day it started having trouble connecting to cell towers. I use it for work and gps when traveling, so I was concerned Id have to get a new phone. As soon as I arrived at this location I was immediately greeted and welcomed. I explained my situation to associate, Drake and within just a few minutes he had my account pulled up and started showcasing the phones. It was a very pleasant experience Drake gave me the confidence that my new phone was going to be a fantastic upgrade. Highly recommend this store if you have any ATT issues.”

4.3 Superb146 Reviews

“It was a great experience. The customer service was amazing and the tech really knew what he was doing and talking about. My phone screen looks great and it was fast. Under 30 minutes and he was done. Kyle did a great job! Affordable as well.”

4.3 Superb176 Reviews

“Kay at the Kansas City store was wonderful. She took the time to find (sometimes creative) answers to the problems and kept on going until it was solved. She always had a smile and a kind word. We even walked away with discounts we were not expecting.”

4.3 Superb184 Reviews

“This is by far the best Boost store I've ever been to! The staff here are very friendly, courteous, and helpful. I will be coming here from now on. Amazing experience!”

4.4 Superb104 Reviews

“For the past 36 hours I’ve been without a phone that has service. Talked with multiple Verizon reps and tech support. Asurion etc. no one could help. Tyler upgraded me to the 15 pro max and got me a working phone in 30 minutes. I will not go anywhere else.”

4.6 Superb48 Reviews

“I was in a horrible crash and Omar really made sure I was able to get not only a new apple device but the accessories to go with it. he was patient with me when my card wouldn't work and made sure I understood everything that I was purchasing and how they worked. This boost location is absolutely amazing. and you can also get so many other things at this store.”

4.7 Superb30 Reviews

“Sent in my Red Magic 6 Pro and they did a superb job of fixing it. They also speak English so it was easy to get in, drop the phone off, and pick the phone up. I can't guarantee how the inside of my phone looks like in terms of cable management but all my lights work and every corner works. They made quick work of replacing my screen. He informed me I had water damage, I had already known but I did not know it was to the extent to where he could tell as soon as he opened it. I'll probably have this phone for a year or so before I replace it, but I recommend this place to anyone who wants to make sure their phone is in good hands. Hopefully I won't be coming here often but I probably will haha, great repair I hope for decades of prosperity for them.”

4.4 Superb94 Reviews

“Customer service at this location is above and beyond any other business of any kind I don't have to worry ever again about losing my phone I have finally found customer care people who really care so thankful for Amber and her crew”

4.2 Good105 Reviews

“Kimberly is an absolutely exceptional representative for this fantastic organization. She not only is very knowledgeable but she really cares for every person who walks through the door. Her kindness, knowledge and care have made me a customer for life.”

4.2 Good109 Reviews

“I had to go here because metro pcs phone tech support wasn't going anywhere and kept pushing me to a chat line that kept giving me bad info and no real person for a broken phone. Not only did (Miss Luz <-100 Stars) pull her own phone out and called and jump threw impenetrable hurdles she was able to after 15 mins get a real person on the phone. It took another 20+ mins to complete the insurance claim and have the new phone shipped out.

I returned to again and thank the all high (Miss Luz) was in and she worked magic to get my new phone online with an actual real person who she forced to get there supervisor to complete the transaction and get my new phone online.

Thank you Miss Luz you are the best.”

4.4 Superb65 Reviews

“This summer I upgraded my iPhone and worked with Alana in store who was very efficient and knowledgeable. Several months later I encountered an issue on my bill that had to do with my trade in not being applied against my new phone. Alana fielded multiple phone calls from me to resolve the issue, and continued to follow up with me to ensure the bill was corrected going forward. I appreciate her patience dedication to customer service!”

4.1 Good131 Reviews

“JJ helped me find my phone which was like finding a needle in a haystack. He did not give up! He made phone calls and was able to locate in a place I would have never found it! I so appreciate the time and diligence! You don’t find customer service like that very often. I am so grateful!!”

4.1 Good105 Reviews

“Great staff Julia was very helpful she explained things in the way I can understand she loves rainbows I even had it my Messenger account to my phone so I wouldn't have to do it myself that took so much pressure off of me thank you Julia and keep smiling it's golden”

4.4 Superb36 Reviews

“Every time I come here, the customer service always is top tier. The employees always make me feel heard and taken care of. Kyle just helped me and answered all of my questions in a way that made sense. 10/10.”

4 Good179 Reviews