Fletcher Auto Group is a highly regarded automotive dealership that provides exceptional customer service. Across their Jeep and Toyota dealerships, the staff is described as knowledgeable, helpful, and friendly, with a focus on meeting the needs of their customers. Customers have been impressed by the professionalism and courtesy of the sales team, who are praised for their non-pushy approach and thorough explanations. The management team has also demonstrated a strong commitment to customer satisfaction, promptly resolving any issues that may arise. Reviewers highlight the positive experiences they've had, from the friendly and respectful treatment of an older customer to the informative and kind service of a specific salesman. The dealership's amenities, such as free coffee and donuts, are also appreciated. The service department, particularly Anthony, has also received high praise for their attentive and effective handling of customer concerns, with a focus on clear communication and addressing problems thoroughly. Overall, Fletcher Auto Group is consistently described as a trustworthy and customer-oriented dealership.
Very professional and courteous. Friendly service that's not pushy or pressured. Have dealt with both the Jeep & Toyota dealerships, both groups were knowledgeable and helpful. See Luis at the Toyota store.
January 2024
Great folks! Very helpful! They have excellent customer service, which is unheard of these days!
October 2023
Good deal in new and used cars, they offer according your budget
