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“My banker, Ms. Melody Martin has always been very courteous, professional and exhibits a high standard of integrity.Ms. Martin has truly exceeded the normal expectations of customer service which I appreciate.I trust her recommendations and guidance for any of my banking needs, as long as Ms. Martin is at WCCU, I'll be there as well.”
“I bank at the VCU branch on Greenway Chase and Patterson. The manager and other employees are fantastic people to help when you have problems. I personally want to thank them very much for all of their support they gave after having a problem with my account. Thank you, Thank you!! ?”
“Chris, and Isaiah took care of my when I say amazing is what I mean, I had problems with transfers, They handled my request and took extra time to show me how to manage and transfer money on my phone app.AMAZING, (so happy) .”
“They're ITMs are open until 7 pm, and they support shared branch transactions. Thank you on both! Alao, the ITM tellers are always nice, courteous, and helpful.”
“Thank you for a wonderful customer service experience, patience, professionalism, understanding, good communication skills and going above and beyond to make the experience as easy as possible.”
“They have always been helpful when I've gone in and very friendly. I do agree that the updates on printing out an account for 2 weeks & monthly statements are a lot harder to understand than they were before changing to this new system but I've almost always have had good service. Only once did I have a problem & it was with a new teller. I gave her a hundred dollar bill for change & asked for 2 rolls of quarters to be included with the change & she kept trying to give me just the 2 rolls of quarters for about 15 minutes. I kept telling her she needed to give me $80.00 more & she kept telling me that she gave me 2 rolls of quarters. Then I'd say but I gave you a $100.00 so $20 plus $80 would equal a $100. 15 minutes later I got the rest of my $100. That was the only time I ever had a problem. & I've done my banking there for years.”
“I'm thankful my girlfriend suggested I join Alltru. The customer service is amazing. I also appreciate them helping me with the credit building loan. They really help plan for my future.”
“Brittany Singleton was great she was very knowledgeable and her customer service was outstanding. I would give her and the rest of the staff 10 stars if I could .”
“I honestly cant complain,I've always dealt with good tellers and always been nice and very professional,and drive thru always moved pretty fast I wont complain”
“Neighbors CU has offered me the personal touch that is missing in banking today. I get the benefit of local decision making and know they look out for my best interest whenever I need something. They are the best!”
“If you are tired of unnecessary bank charges open an account with Together Credit Union! They are truly the best. No incoming wire charges just one example. Online banking like all the rest, great security for online banking as well. The best home loans no junk fees padding the loan officer’s pockets! Those fees all sound legitimate but they are not. I am a Realtor and lenders still have junk fees call Together credit union and ask for Melissa Imo Moffit she is truly the best lender I have ever worked with after 30 years as a Realtor I have worked with a lot! Hands down Together Credit Union is a great banking Institution!”
“I had to fill out paperwork to dispute a company that took money from my account and the credit union refunded my money within a week.So I was very pleased with them”
“Vahida is a top quality branch assistant manager. She very patiently helped me work through a very tricky billpay/bill-direct & ebills issue: I was slightly frustrated with (not StlCCU but) BOA card, when I was able to sit down with Vahida. I had spent by then over 10 hours in 8 or 9 calls on the phone to my BOA credit card, all in trying to simply set up monthly statement ballance payments from my STLCCU account. She discovered an old address discrepency that was definitely helpful in the resolving process.Later another day I stoped by and was able to sit with her when I was close to the end of then 12 to 13 in total added hours on the phone with BOA! Fortunately she was a voice of sanity in helping me clarify banking terms when I kept getting differing definitions by BOA's customer service reps with every call.”
“I was waiting in line as an elder was helped by a teller. Passion, the teller, was extremely patient with the cu member who had multiple transactions. She even helped spell out some info for him to go on the money order. I came in rushing but after watching them for 10 minutes, I settled down. I can only hope there's more people like her to take time with people who need that extra help.”
“I met with Casey to enjoin my accounts to a trust. He was extremely personable and quickly went through the steps to make it happen. He explained everything as we went along and we shared more than a few laughs. Casey is one reason I love my credit union.”
“I was a@ the bank today and ALWAYS Mrs.Lora is so friendly and always polite, professional and sweet. I never have anything but pleasant vibes when it comes to her. She’s worth a Million!!”
“Just finished a signature loan with Logan at MidAmerica C.U. couldn't be more pleased at how smoothly he made the process. I have nothing but good things to say about the three loans I have finalized at this location, I appreciate all of the members that helped.5 Stars for sure ⭐️⭐️⭐️⭐️⭐️”
“Love this branch and love this bank as a whole. The manager at this branch has been helping me with banking for about 10 years. Seeing familiar faces when you are stressed out in the bank really helps ease the mood. It has a “cheers”atmosphere in a bank. Love it!”
“I've had an account with FCCU since I was in elementary. I've never had a problem with any of the branches. This location in Walmart is very convenient and I have had a positive experience with every teller there today and in the past, they are so helpful and there's good energy going on there. Very helpful with all my finances. Thank you so much ladies and gentlemen.”
“I have only been a few times so far and the bank tellers have been on point. Smiles on their faces, curtieus, fast transactions and also the Sat-Sun hours are great.”
“The bank is wonderful and they know there business. I'm opening a business account soon and they was able to inform me that I had to make a appointment for that and it would take over a hour”
“There's times where I need t to check my account several times a day. Who's ever in charge of the online.. SMH! On the positive side the employees are very knowledgeable, polite and I couldn't say enough good things about the staff. I last delt with Cameron on a auto loan and I gave him a 5-star rating.”
“Community America Credit Union is the most customer friendly financial services company I have dealt with. They are there to help and always go the extra mile for their members.”
“I just opened a new account. Friendly staff and pleasant to be around. The only complaint I have had is when I attempted to cash my check and deposit some into my checking account. I was advised that it would be a two day hold but when I received my receipt it showed a 10 day hold and the funds were deposited into my savings account. I called to find out what was going on. Long story short, the teller wasn't paying attention to my account and gave me the incorrect information. However I was then apologized to and was told the policy and explained why. I understood, just upset I wasn't given a fair opportunity to make a decision which left me with no money. I've heard good things about this financial institution and hope that this will be just a one time mistake.”
“I am extremely pleased with Vantage Credit Union. It's so convenient in every area of my banking needs. I'd recommend anyone 2 bank there! In addition, their customer service representatives are always pleasant and eager to assist.”
“I have been with Together Credit Union and Eagle for a long time. I can call, go into the office or run through the drive up and never have a problem with customer service of any kind. No question is too hard to ask about finances and always the employees are helpful. I hope for a long relationship with us Together.”
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“I am a personal injury attorney and needed a special account set up for a client. Ms. Daneisha Hall was great to work with and stayed late to make sure everything was done correctly. Excellent service.”